Product Compliance rejected even after submitting all required documents
Hello,
We had been requested compliance documents for our product. We have already submitted all the required documents and still it gets rejected everytime. There is no particular reason given but just rejection. Due to this, our sales have dropped and our listing has been blocked. Can anybody please help us through it? We have already contacted Amazon support team and have received no assistance in this matter. Can you please help us reinstate our listing?
Thank you.
@Ricardo_Amazon@Jurgen_Amazon
Product Compliance rejected even after submitting all required documents
Hello,
We had been requested compliance documents for our product. We have already submitted all the required documents and still it gets rejected everytime. There is no particular reason given but just rejection. Due to this, our sales have dropped and our listing has been blocked. Can anybody please help us through it? We have already contacted Amazon support team and have received no assistance in this matter. Can you please help us reinstate our listing?
Thank you.
@Ricardo_Amazon@Jurgen_Amazon
13 replies
Christine_Amazon
Hello @Seller_yxjC64dkmdgXX
Christine here from Amazon Forums.
Can you please share the case ID with our seller support team, so I can take a look on the next steps?
Christine.
Seller_yxjC64dkmdgXX
Hello,
Thank you responding @Christine_Amazon
Here are the case IDs 17396790821, 17382813031, 17373537871, 17361935741, 17361939531, 17361840591, 17361795081, 17361694381, 17361610471, 17317975881
Please let us know if there are any additional documents or information needed from our side? We have all the documents and product images available with us.
Thank you.
