why accept return after 30days and more
order id -111-1348245-3414635
this customer purchase the product dated 16 jan and return after one month dated 23 feb-24?
and the Return reason: Item defective or doesn’t work.
what is going on amazon..after one month and more days why should you give the product return?
that is my total loss amazon please understand my problem why are you giving whole amount refund to customer.
because we can't import this prodct from customer because my actual cost of is low than the import charges?
please amazon tell me what is the return policy of customer? seven days or 30 days.
please don't take customer return product after 7 days ..i request you..hope you understand my concern.
why accept return after 30days and more
order id -111-1348245-3414635
this customer purchase the product dated 16 jan and return after one month dated 23 feb-24?
and the Return reason: Item defective or doesn’t work.
what is going on amazon..after one month and more days why should you give the product return?
that is my total loss amazon please understand my problem why are you giving whole amount refund to customer.
because we can't import this prodct from customer because my actual cost of is low than the import charges?
please amazon tell me what is the return policy of customer? seven days or 30 days.
please don't take customer return product after 7 days ..i request you..hope you understand my concern.
1 reply
Quincy_Amazon
Hello @Seller_VPCgXU4UnAyhP
Thank you for posting your inquiry to the Forums.
I understand that you have a concern regarding an item that was returned after the return window. If the buyer was refunded in full through refund at first scan and the return you receive is a damaged or materially different return due to customer fault, you can file a SAFE-T claim on Seller Central within 60 days of a refund charge to your account. This help page provides additional information on SAFE-T Claims for your reference.
Please feel free to provide an update this this thread if you need additional assistance.
Regards,
Quincy_Amazon