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Seller_7hCSCSH8ghDTI

Brand Approval denial and invalid return mail.

Hello,

I had applied for brand approval for a product under the Funko brand. However, I received an email from Amazon stating that I have submitted too many applications and requesting me to send the necessary document to this email: "merch.service05@amazon.com".

However, when I send the required document to this email, I receive an email from mailnull@amazon.com with the following content:

"

We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact us if you need further assistance.

You will find the answers to common questions in Seller Central Help:

https://sellercentral.amazon.com/gp/help/

If you still need to get in touch with us, please do so using the customized case-related URL in the most recent e-mail we sent, or visit:

http://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thank you for selling with Amazon.com.

Sincerely,

Seller Support

Amazon.com

"

I would appreciate your assistance on this matter.

Thank you.

26 views
2 replies
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user profile
Seller_7hCSCSH8ghDTI

Brand Approval denial and invalid return mail.

Hello,

I had applied for brand approval for a product under the Funko brand. However, I received an email from Amazon stating that I have submitted too many applications and requesting me to send the necessary document to this email: "merch.service05@amazon.com".

However, when I send the required document to this email, I receive an email from mailnull@amazon.com with the following content:

"

We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact us if you need further assistance.

You will find the answers to common questions in Seller Central Help:

https://sellercentral.amazon.com/gp/help/

If you still need to get in touch with us, please do so using the customized case-related URL in the most recent e-mail we sent, or visit:

http://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thank you for selling with Amazon.com.

Sincerely,

Seller Support

Amazon.com

"

I would appreciate your assistance on this matter.

Thank you.

Create and manage listings
Tags:Add a product
00
26 views
2 replies
Reply
2 replies
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_7hCSCSH8ghDTI’s post

Don't try to sell Funko Pop. You need a "Letter of Authorization" from that brand, and you will not get it.

Type "Funko Pop" in the search bar on top and read the previous threads.

Even, if Amazon "approves" you to sell whatever brand, that does NOT mean that you are allowed to sell it. You will list and Amazon will suspend your account. So, be happy you were unable to list and could save your account.

01
user profile
Cooper_Amazon
In reply to: Seller_7hCSCSH8ghDTI’s post

Good Evening @Seller_7hCSCSH8ghDTI,

Without a CASE ID, I am unable to identify exactly what feedback the team has been providing you with.

Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.

Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.

I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

Additionally as @Seller_rI7BZIczK8iAC mentioned, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Please carefully review all the feedback the team and I have given you on your brand applications in order to continue moving forward in the application process. Let us know if you have any questions about any of the information provided above.

Sincerely, Cooper_Amazon

11
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user profile
Seller_7hCSCSH8ghDTI

Brand Approval denial and invalid return mail.

Hello,

I had applied for brand approval for a product under the Funko brand. However, I received an email from Amazon stating that I have submitted too many applications and requesting me to send the necessary document to this email: "merch.service05@amazon.com".

However, when I send the required document to this email, I receive an email from mailnull@amazon.com with the following content:

"

We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact us if you need further assistance.

You will find the answers to common questions in Seller Central Help:

https://sellercentral.amazon.com/gp/help/

If you still need to get in touch with us, please do so using the customized case-related URL in the most recent e-mail we sent, or visit:

http://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thank you for selling with Amazon.com.

Sincerely,

Seller Support

Amazon.com

"

I would appreciate your assistance on this matter.

Thank you.

26 views
2 replies
Create and manage listings
Tags:Add a product
00
Reply
user profile
Seller_7hCSCSH8ghDTI

Brand Approval denial and invalid return mail.

Hello,

I had applied for brand approval for a product under the Funko brand. However, I received an email from Amazon stating that I have submitted too many applications and requesting me to send the necessary document to this email: "merch.service05@amazon.com".

However, when I send the required document to this email, I receive an email from mailnull@amazon.com with the following content:

"

We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact us if you need further assistance.

You will find the answers to common questions in Seller Central Help:

https://sellercentral.amazon.com/gp/help/

If you still need to get in touch with us, please do so using the customized case-related URL in the most recent e-mail we sent, or visit:

http://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thank you for selling with Amazon.com.

Sincerely,

Seller Support

Amazon.com

"

I would appreciate your assistance on this matter.

Thank you.

Create and manage listings
Tags:Add a product
00
26 views
2 replies
Reply
user profile

Brand Approval denial and invalid return mail.

by Seller_7hCSCSH8ghDTI

Hello,

I had applied for brand approval for a product under the Funko brand. However, I received an email from Amazon stating that I have submitted too many applications and requesting me to send the necessary document to this email: "merch.service05@amazon.com".

However, when I send the required document to this email, I receive an email from mailnull@amazon.com with the following content:

"

We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact us if you need further assistance.

You will find the answers to common questions in Seller Central Help:

https://sellercentral.amazon.com/gp/help/

If you still need to get in touch with us, please do so using the customized case-related URL in the most recent e-mail we sent, or visit:

http://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thank you for selling with Amazon.com.

Sincerely,

Seller Support

Amazon.com

"

I would appreciate your assistance on this matter.

Thank you.

Create and manage listings
Tags:Add a product
00
26 views
2 replies
Reply
2 replies
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user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_7hCSCSH8ghDTI’s post

Don't try to sell Funko Pop. You need a "Letter of Authorization" from that brand, and you will not get it.

Type "Funko Pop" in the search bar on top and read the previous threads.

Even, if Amazon "approves" you to sell whatever brand, that does NOT mean that you are allowed to sell it. You will list and Amazon will suspend your account. So, be happy you were unable to list and could save your account.

01
user profile
Cooper_Amazon
In reply to: Seller_7hCSCSH8ghDTI’s post

Good Evening @Seller_7hCSCSH8ghDTI,

Without a CASE ID, I am unable to identify exactly what feedback the team has been providing you with.

Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.

Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.

I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

Additionally as @Seller_rI7BZIczK8iAC mentioned, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Please carefully review all the feedback the team and I have given you on your brand applications in order to continue moving forward in the application process. Let us know if you have any questions about any of the information provided above.

Sincerely, Cooper_Amazon

11
Follow this discussion to be notified of new activity
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_7hCSCSH8ghDTI’s post

Don't try to sell Funko Pop. You need a "Letter of Authorization" from that brand, and you will not get it.

Type "Funko Pop" in the search bar on top and read the previous threads.

Even, if Amazon "approves" you to sell whatever brand, that does NOT mean that you are allowed to sell it. You will list and Amazon will suspend your account. So, be happy you were unable to list and could save your account.

01
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_7hCSCSH8ghDTI’s post

Don't try to sell Funko Pop. You need a "Letter of Authorization" from that brand, and you will not get it.

Type "Funko Pop" in the search bar on top and read the previous threads.

Even, if Amazon "approves" you to sell whatever brand, that does NOT mean that you are allowed to sell it. You will list and Amazon will suspend your account. So, be happy you were unable to list and could save your account.

01
Reply
user profile
Cooper_Amazon
In reply to: Seller_7hCSCSH8ghDTI’s post

Good Evening @Seller_7hCSCSH8ghDTI,

Without a CASE ID, I am unable to identify exactly what feedback the team has been providing you with.

Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.

Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.

I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

Additionally as @Seller_rI7BZIczK8iAC mentioned, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Please carefully review all the feedback the team and I have given you on your brand applications in order to continue moving forward in the application process. Let us know if you have any questions about any of the information provided above.

Sincerely, Cooper_Amazon

11
user profile
Cooper_Amazon
In reply to: Seller_7hCSCSH8ghDTI’s post

Good Evening @Seller_7hCSCSH8ghDTI,

Without a CASE ID, I am unable to identify exactly what feedback the team has been providing you with.

Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.

Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.

I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

Additionally as @Seller_rI7BZIczK8iAC mentioned, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Please carefully review all the feedback the team and I have given you on your brand applications in order to continue moving forward in the application process. Let us know if you have any questions about any of the information provided above.

Sincerely, Cooper_Amazon

11
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