I changed primary account email but the primary account manager name stays the same
The primary account manager name has to appear on bank statements to change deposit methods and there's no way to change it. Not in 'Login Settings' nor in 'User Permissions.' The name seems permanent. How do I change it as we purchased a company and took it over, but can't seem to remove them?
I changed primary account email but the primary account manager name stays the same
The primary account manager name has to appear on bank statements to change deposit methods and there's no way to change it. Not in 'Login Settings' nor in 'User Permissions.' The name seems permanent. How do I change it as we purchased a company and took it over, but can't seem to remove them?
3 replies
Seller_LImVvUWeyiCfQ
According to Amazon policy, one cannot transfer (or purchase) an account.
Can I transfer my seller account?
Seller accounts generally are not transferable. Seller accounts provide access to the tools and resources that sellers use to list their products and manage their orders. Seller accounts also include account activity history and buyer feedback. Every seller on Amazon must have a seller account and an agreement with Amazon that establishes the terms under which the seller lists and sells their products.
If the ownership of a business changes for any reason, the new owner must establish a new seller account.
If the ownership of a business is not changed, but the individuals responsible for managing the seller account have changed, you can add users to the account. For more information, see Set User Permissions.
What is meant by "generally" I don't know. Perhaps a Community Manager could clarify.
Seller_rI7BZIczK8iAC
You create a new seller account and you list the "old" ASINS, no problem. Ratings and reviews will be the same like before. BUT if this is a brand you have to prove that now you are the new brand owner.
Micah_Amazon
Hello @Seller_7HkPACQtZ6Rzm,
Thank you for your post. I wanted to follow up and see if you require any additional assistance or have further questions. I see that @Seller_LImVvUWeyiCfQand @Seller_rI7BZIczK8iAChave provided some great resources and guidance. Seller accounts generally are not transferable. Seller accounts provide access to the tools and resources that sellers use to list their products and manage their orders. Seller accounts also include account activity history and buyer feedback. Every seller on Amazon must have a seller account and an agreement with Amazon that establishes the terms under which the seller lists and sells their products.
If the ownership of a business changes for any reason, the new owner must establish a new seller account.
If the ownership of a business is not changed, but the individuals responsible for managing the seller account have changed, you can add users to the account. For more information, see Set User Permissions.
Cheers,
Micah
