Urgent: Account Reactivation Appeal - WIKI smile store
Dear Amazon Seller Support Team,
I'm writing to appeal the suspension of my seller account, WIKI smile store (Seller ID: A39201PRF9J5XZ), and request its immediate reactivation. I understand that the unauthorized linking with Waiki store raised security concerns, but I've taken swift and decisive action to rectify the situation.
I want to assure you that I've:
- Removed all unauthorized access to my account
- Reviewed and updated my account information to ensure accuracy
- Implemented additional security measures to prevent future incidents
I'm committed to maintaining the highest security standards and complying with Amazon's policies. I understand the importance of account security and assure you that I'll cooperate fully with your investigation.
I kindly request that you consider the following:
- My prompt response to the incident
- The corrective actions I've taken
- My commitment to account security and policy compliance
Please reinstate my account, WIKI smile store, to enable me to continue providing excellent customer service and upholding Amazon's high standards.
Account Information:
Thank you for your prompt attention to this matter. I look forward to resolving this issue and continuing to sell on Amazon.
Sincerely,
WAQAR AHMAD
Urgent: Account Reactivation Appeal - WIKI smile store
Dear Amazon Seller Support Team,
I'm writing to appeal the suspension of my seller account, WIKI smile store (Seller ID: A39201PRF9J5XZ), and request its immediate reactivation. I understand that the unauthorized linking with Waiki store raised security concerns, but I've taken swift and decisive action to rectify the situation.
I want to assure you that I've:
- Removed all unauthorized access to my account
- Reviewed and updated my account information to ensure accuracy
- Implemented additional security measures to prevent future incidents
I'm committed to maintaining the highest security standards and complying with Amazon's policies. I understand the importance of account security and assure you that I'll cooperate fully with your investigation.
I kindly request that you consider the following:
- My prompt response to the incident
- The corrective actions I've taken
- My commitment to account security and policy compliance
Please reinstate my account, WIKI smile store, to enable me to continue providing excellent customer service and upholding Amazon's high standards.
Account Information:
Thank you for your prompt attention to this matter. I look forward to resolving this issue and continuing to sell on Amazon.
Sincerely,
WAQAR AHMAD
1 reply
Nikki_Amazon
Greetings @Seller_lh2p9BCEf5fms,
Thank you so much for contacting us and sorry for the delay in answering your message.
Reading your post, I assume that your account was deactivated due to a multiple accounts policy violation.
When a seller receives this kind of violation, it indicates that they have another selling account or have accessed another account that is deactivated. A seller can have multiple accounts and access other accounts, but if any one of these accounts is deactivated, all associated accounts, or accounts that the seller has accessed, may also be deactivated.
To reactivate a related account, first, address the violation(s) in the account that caused the initial deactivation, we call that account as the primary account. Once the primary account is reactivated, you can request the reactivation of your account.
Do you know the primary account's owner?
For more information, please visit the following pages:
Address a Multiple Account Policy violation
Selling policies and seller code of conductpages.
The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
