Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussionsGroups
ForumsHomeDiscussionsGroups
imgSign in
user profile
Seller_ETm4w2K6SyprQ

Stuck in a Seller Pro and can't downgrade and nothing works

I've been trying to downgrade my account for months so that it stops trying to charge me. Originally it said that I had to cancel my stores in all countries before I could do that, but the page always has "technical problems", and I am unable to find a way to contact amazon.

Now I have become unable to access my account. All I see is "You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation." everywhere.

Please help me. I am tired of trying to contact these people. What should I do?

3 views
1 reply
Account setup
Tags:Seller Central
00
Reply
user profile
Seller_ETm4w2K6SyprQ

Stuck in a Seller Pro and can't downgrade and nothing works

I've been trying to downgrade my account for months so that it stops trying to charge me. Originally it said that I had to cancel my stores in all countries before I could do that, but the page always has "technical problems", and I am unable to find a way to contact amazon.

Now I have become unable to access my account. All I see is "You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation." everywhere.

Please help me. I am tired of trying to contact these people. What should I do?

Account setup
Tags:Seller Central
00
3 views
1 reply
Reply
1 reply
user profile
Micah_Amazon
In reply to: Seller_ETm4w2K6SyprQ’s post

Hello @Seller_ETm4w2K6SyprQ,

Thank you for reaching out. You can choose to downgrade your account from a Professional selling plan to anIndividual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan

If you are encountering errors. Please open a seller support case and share the case Id With me in this thread.

Looking forward to your response.

Cheers,

Micah

10
Follow this discussion to be notified of new activity
user profile
Seller_ETm4w2K6SyprQ

Stuck in a Seller Pro and can't downgrade and nothing works

I've been trying to downgrade my account for months so that it stops trying to charge me. Originally it said that I had to cancel my stores in all countries before I could do that, but the page always has "technical problems", and I am unable to find a way to contact amazon.

Now I have become unable to access my account. All I see is "You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation." everywhere.

Please help me. I am tired of trying to contact these people. What should I do?

3 views
1 reply
Account setup
Tags:Seller Central
00
Reply
user profile
Seller_ETm4w2K6SyprQ

Stuck in a Seller Pro and can't downgrade and nothing works

I've been trying to downgrade my account for months so that it stops trying to charge me. Originally it said that I had to cancel my stores in all countries before I could do that, but the page always has "technical problems", and I am unable to find a way to contact amazon.

Now I have become unable to access my account. All I see is "You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation." everywhere.

Please help me. I am tired of trying to contact these people. What should I do?

Account setup
Tags:Seller Central
00
3 views
1 reply
Reply
user profile

Stuck in a Seller Pro and can't downgrade and nothing works

by Seller_ETm4w2K6SyprQ

I've been trying to downgrade my account for months so that it stops trying to charge me. Originally it said that I had to cancel my stores in all countries before I could do that, but the page always has "technical problems", and I am unable to find a way to contact amazon.

Now I have become unable to access my account. All I see is "You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation." everywhere.

Please help me. I am tired of trying to contact these people. What should I do?

Account setup
Tags:Seller Central
00
3 views
1 reply
Reply
1 reply
1 reply
Quick filters
Sort by
user profile
Micah_Amazon
In reply to: Seller_ETm4w2K6SyprQ’s post

Hello @Seller_ETm4w2K6SyprQ,

Thank you for reaching out. You can choose to downgrade your account from a Professional selling plan to anIndividual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan

If you are encountering errors. Please open a seller support case and share the case Id With me in this thread.

Looking forward to your response.

Cheers,

Micah

10
Follow this discussion to be notified of new activity
user profile
Micah_Amazon
In reply to: Seller_ETm4w2K6SyprQ’s post

Hello @Seller_ETm4w2K6SyprQ,

Thank you for reaching out. You can choose to downgrade your account from a Professional selling plan to anIndividual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan

If you are encountering errors. Please open a seller support case and share the case Id With me in this thread.

Looking forward to your response.

Cheers,

Micah

10
user profile
Micah_Amazon
In reply to: Seller_ETm4w2K6SyprQ’s post

Hello @Seller_ETm4w2K6SyprQ,

Thank you for reaching out. You can choose to downgrade your account from a Professional selling plan to anIndividual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan

If you are encountering errors. Please open a seller support case and share the case Id With me in this thread.

Looking forward to your response.

Cheers,

Micah

10
Reply
Follow this discussion to be notified of new activity