What information is needed to upload a two way radios to pass the review?
Hi,
I released the product two way radio, ASIN: B0C9ZRSCQ3. According to the amazon policy, I offered the certification information and image.
However, Amazon still refuse to list the product and did not give me a specifical reason and closed my account because of the restricted product.
Then I gave more enough information including ISED certification, IC test report, the prodcut image with lable to prove that this ASIN: B0C9ZRSCQ3 I updated is legally. And Amazon did not give me a responce a few days later.
case ID: 13303731731
I am very confident that my product is compliant.
@Ricardo_Amazon Could you please check the case ID and transfor it into the relevant team to review it as soon as possible?
Thanks!
Life Assistant
What information is needed to upload a two way radios to pass the review?
Hi,
I released the product two way radio, ASIN: B0C9ZRSCQ3. According to the amazon policy, I offered the certification information and image.
However, Amazon still refuse to list the product and did not give me a specifical reason and closed my account because of the restricted product.
Then I gave more enough information including ISED certification, IC test report, the prodcut image with lable to prove that this ASIN: B0C9ZRSCQ3 I updated is legally. And Amazon did not give me a responce a few days later.
case ID: 13303731731
I am very confident that my product is compliant.
@Ricardo_Amazon Could you please check the case ID and transfor it into the relevant team to review it as soon as possible?
Thanks!
Life Assistant
1 reply
Sunnie_Amazon
Hello, @Seller_Y1m0KZUwNXcro
Thank you for reaching out through our Amazon Forums! My name is Sunnie, and I'm happy to assist with your inquiry.
I reviewed this ASIN, and I see this product has been identified as a two-way radio or walkie-talkie that is able to operate on pre-programmed channels. Such devices violate Innovation, Science and Economic Development Canada (ISED Canada) Radio Standards Specification RSS-119. Amazon policy prohibits the sale or listing of products that do not comply with all applicable regulations.
For more information, please see our Electronics Seller Help Page and the ISED Canada guidance.
If you have any questions about this topic, please do not hesitate to reach out to our Selling Partner Support team, as they should be able to clear all your doubts.