Seller support no help
i want to close my account permanently but seller support is useless trying to resolve this issue but they just kept sending me automatic email and i am kept getting charged for the account and inventory that I don't even have in the warehouse.
Seller support no help
i want to close my account permanently but seller support is useless trying to resolve this issue but they just kept sending me automatic email and i am kept getting charged for the account and inventory that I don't even have in the warehouse.
6 replies
Seller_y7W9ccUlauftE
If you are being charged the monthly fee sign into your account and switch Your Service level from Professional to Individual.
sellercentral.amazon.ca/hz/sc/account-information
Sunnie_Amazon
Hello, @Seller_A3DBU7tkc6YLQ
Thank you for coming to the Forums! This is Sunnie, from Amazon.
As @Seller_y7W9ccUlauftE commented, the first step to stop those monthly fees is to downgrade your account from Professional to Individual.
You can read our content on Selling plan comparison for more details, and follow the instructions here - Switch to an Individual selling plan - to change your selling plan.
Here are also details for how to Close your seller account.
Please keep in mind, you need to clear your balance before you're able to close your account.
If you need additional help with any of these steps or if you face any issues, please do not hesitate to contact our Selling Partner Support team. If you already submitted a case and your issue was not resolved, please share your Case ID and I will gladly look into it for you.
Seller_dplbuKB9dobVD
No live support here either unless you switch to Pro account .
I paid 56 USD to ship to Canada and custumer decided NO longer wants product .
Amazon issued buyer refund
