Seller_4mVFijcDf2zDx
what to do when customer get order and refund
How can I get refund against customer, who received the product & Refund.
I am self-fulfilling seller on Amazon.com. Suggest me regarding the issue.
Tags:Refunds
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Seller_4mVFijcDf2zDx
what to do when customer get order and refund
How can I get refund against customer, who received the product & Refund.
I am self-fulfilling seller on Amazon.com. Suggest me regarding the issue.
1 reply
Minerva_Amazon
Hello @Seller_4mVFijcDf2zDx ,
Is there an AZ claim raised by the buyer?
If there is no AZ claim raised, you can check if the order is eligible for a SAFE-T claim according to the criteria listed in the help page Reimbursement for seller-fulfilled orders.
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