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Seller_wnmMv1gzcTOrh

"The SKU for this product is unknown or cannot be found."?

Hi there, I'm trying to add a SKU that already has around 17 sellers on the listing. I'm approved to sell it and it's quite a popular listing. When adding the item, it takes me to the page where I can fill in the packing details/print FNSKU's/etc, but on that page I get the error "The SKU for this product is unknown or cannot be found.". The listing never appears in my inventory no matter how many different times I try. I've tried different browsers as well as doing it on my phone.

The listing does appear in my drafts but the message there says "There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU.. SKU B001V9MPR0-FBA does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN. New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): merchant_suggested_asin."

I'm not trying to create a new listing like the draft thinks, I'm trying to get added to an already popular listing. I haven't had this issue with any other items I've listed before. Any help would be appreciated. Thank you!

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7 replies
Tags:Inventory
00
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Seller_wnmMv1gzcTOrh

"The SKU for this product is unknown or cannot be found."?

Hi there, I'm trying to add a SKU that already has around 17 sellers on the listing. I'm approved to sell it and it's quite a popular listing. When adding the item, it takes me to the page where I can fill in the packing details/print FNSKU's/etc, but on that page I get the error "The SKU for this product is unknown or cannot be found.". The listing never appears in my inventory no matter how many different times I try. I've tried different browsers as well as doing it on my phone.

The listing does appear in my drafts but the message there says "There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU.. SKU B001V9MPR0-FBA does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN. New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): merchant_suggested_asin."

I'm not trying to create a new listing like the draft thinks, I'm trying to get added to an already popular listing. I haven't had this issue with any other items I've listed before. Any help would be appreciated. Thank you!

Tags:Inventory
00
389 views
7 replies
Reply
7 replies
user profile
Topher_Amazon

Hi @Seller_wnmMv1gzcTOrh, to confirm you've validated that the ASIN you're trying to list matches exactly and is active? If so, I recommend opening a case with seller support with screenshots so they can best direct for resolution. If and when you do so feel free to share that case number here and I'll escalate if needed.

Topher

10
user profile
Seller_vkxPZxl6vUQyd

Did you get this resolved by chance? I'm having the same issue with a product. Haven't had any sort of other issues with my other products.

00
user profile
Seller_z3XfkorVSmnEY

Are you approved to sell dietary supplements AND Nature's Bounty? Often Amazon will approve one without the other.

10
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Seller_wnmMv1gzcTOrh

"The SKU for this product is unknown or cannot be found."?

Hi there, I'm trying to add a SKU that already has around 17 sellers on the listing. I'm approved to sell it and it's quite a popular listing. When adding the item, it takes me to the page where I can fill in the packing details/print FNSKU's/etc, but on that page I get the error "The SKU for this product is unknown or cannot be found.". The listing never appears in my inventory no matter how many different times I try. I've tried different browsers as well as doing it on my phone.

The listing does appear in my drafts but the message there says "There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU.. SKU B001V9MPR0-FBA does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN. New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): merchant_suggested_asin."

I'm not trying to create a new listing like the draft thinks, I'm trying to get added to an already popular listing. I haven't had this issue with any other items I've listed before. Any help would be appreciated. Thank you!

389 views
7 replies
Tags:Inventory
00
Reply
user profile
Seller_wnmMv1gzcTOrh

"The SKU for this product is unknown or cannot be found."?

Hi there, I'm trying to add a SKU that already has around 17 sellers on the listing. I'm approved to sell it and it's quite a popular listing. When adding the item, it takes me to the page where I can fill in the packing details/print FNSKU's/etc, but on that page I get the error "The SKU for this product is unknown or cannot be found.". The listing never appears in my inventory no matter how many different times I try. I've tried different browsers as well as doing it on my phone.

The listing does appear in my drafts but the message there says "There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU.. SKU B001V9MPR0-FBA does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN. New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): merchant_suggested_asin."

I'm not trying to create a new listing like the draft thinks, I'm trying to get added to an already popular listing. I haven't had this issue with any other items I've listed before. Any help would be appreciated. Thank you!

Tags:Inventory
00
389 views
7 replies
Reply
user profile

"The SKU for this product is unknown or cannot be found."?

by Seller_wnmMv1gzcTOrh

Hi there, I'm trying to add a SKU that already has around 17 sellers on the listing. I'm approved to sell it and it's quite a popular listing. When adding the item, it takes me to the page where I can fill in the packing details/print FNSKU's/etc, but on that page I get the error "The SKU for this product is unknown or cannot be found.". The listing never appears in my inventory no matter how many different times I try. I've tried different browsers as well as doing it on my phone.

The listing does appear in my drafts but the message there says "There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU.. SKU B001V9MPR0-FBA does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN. New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): merchant_suggested_asin."

I'm not trying to create a new listing like the draft thinks, I'm trying to get added to an already popular listing. I haven't had this issue with any other items I've listed before. Any help would be appreciated. Thank you!

Tags:Inventory
00
389 views
7 replies
Reply
7 replies
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Topher_Amazon

Hi @Seller_wnmMv1gzcTOrh, to confirm you've validated that the ASIN you're trying to list matches exactly and is active? If so, I recommend opening a case with seller support with screenshots so they can best direct for resolution. If and when you do so feel free to share that case number here and I'll escalate if needed.

Topher

10
user profile
Seller_vkxPZxl6vUQyd

Did you get this resolved by chance? I'm having the same issue with a product. Haven't had any sort of other issues with my other products.

00
user profile
Seller_z3XfkorVSmnEY

Are you approved to sell dietary supplements AND Nature's Bounty? Often Amazon will approve one without the other.

10
Follow this discussion to be notified of new activity
user profile
Topher_Amazon

Hi @Seller_wnmMv1gzcTOrh, to confirm you've validated that the ASIN you're trying to list matches exactly and is active? If so, I recommend opening a case with seller support with screenshots so they can best direct for resolution. If and when you do so feel free to share that case number here and I'll escalate if needed.

Topher

10
user profile
Topher_Amazon

Hi @Seller_wnmMv1gzcTOrh, to confirm you've validated that the ASIN you're trying to list matches exactly and is active? If so, I recommend opening a case with seller support with screenshots so they can best direct for resolution. If and when you do so feel free to share that case number here and I'll escalate if needed.

Topher

10
Reply
user profile
Seller_vkxPZxl6vUQyd

Did you get this resolved by chance? I'm having the same issue with a product. Haven't had any sort of other issues with my other products.

00
user profile
Seller_vkxPZxl6vUQyd

Did you get this resolved by chance? I'm having the same issue with a product. Haven't had any sort of other issues with my other products.

00
Reply
user profile
Seller_z3XfkorVSmnEY

Are you approved to sell dietary supplements AND Nature's Bounty? Often Amazon will approve one without the other.

10
user profile
Seller_z3XfkorVSmnEY

Are you approved to sell dietary supplements AND Nature's Bounty? Often Amazon will approve one without the other.

10
Reply
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