ACCOUNT IS UNDER REVIEW BUT I CAN NOT GET ANY RETURN FROM AMAZON SIDE
Hello;
I receieved the below mail from Amazon and sent the documents to Amazon which they have requested. I didn't get any return about that review process yet from Amazon. I can not send any new product. I can not get my amount from Amazon. My business will be stoped due to that issue. When can ı get a result? We are doing business and If that times will be long for that procedures, Our business will be effect very much. I requested to urge that review issue asap.
ACCOUNT IS UNDER REVIEW BUT I CAN NOT GET ANY RETURN FROM AMAZON SIDE
Hello;
I receieved the below mail from Amazon and sent the documents to Amazon which they have requested. I didn't get any return about that review process yet from Amazon. I can not send any new product. I can not get my amount from Amazon. My business will be stoped due to that issue. When can ı get a result? We are doing business and If that times will be long for that procedures, Our business will be effect very much. I requested to urge that review issue asap.
3 replies
Seller_LyYw7fQRKc5G7
This is a forum for sellers. Not a way to contact Amazon for assistance. You will simply have to wait until the review is completed.
Seller_kIukTwdhvntAp
In addition to what @Seller_LyYw7fQRKc5G7 has stated I'm curious what you sent for the authorization for B0B93FV4ND.
While that is listed as 'generic' (and not currently available) all those figures look to my untrained eyes to have IP VIOLATION
problems written all over them.
Emet_Amazon
Hello @LUP10,
Thank you for your post, I can see from the information you provided that there was a concern with your account and listing.
Your account is currently under review as we believe that your account or a related account may have been used to engage in deceptive or illegal activity that harms customers and our store. During this review, FBA Shipment creation ability will be disabled and your funds will be withheld.
As noted in your notification, the situation seems to stem from being associated to an account that has raised some concerns, and due to the identified association, we need to verify both your inventory sourcing and account information.
I'm curious what you sent for the authorization for B0B93FV4ND.
As mentioned by @NEVERLAST, what information did you provide? Did you submit your information to the seller-reactivation-appeals@amazon.com email that was provided in your notification?
If you could clarify the situation a little more myself and the community can continue to offer guidance on your situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
