I have always used the FBA delivery method. I recently created 3 new links, all of which are FBA, but self-delivery orders appeared for no reason. When I asked customer service, she told me that I filled in the quantity myself. I told her clearly. She didn't, because we have always used FBA. Under the guidance of the staff, I first converted to FBM, and the quantity displayed on the inventory page was 0, and then I converted to FBA mode. However, after a while, the homepage of the product still showed that it was available for sale. Even the two links that I had not uploaded a picture were also available for sale. This made me desperate. I really couldn’t imagine that Amazon would actually This low-level problem occurs.

Prior to this, a similar problem had occurred on the Canadian site. Our warehouse had available inventory on Amazon and could be shipped via FBA, but self-fulfillment orders still appeared. I tried many methods, but they all failed in the end. In the end, I could only turn on the vacation mode of the Canadian site.

I was desperate. I felt mental torture. I had tried all the methods the staff told me, but it could not change my bad situation. My business had been damaged. I was very anxious and even had desperate thoughts. I beg, Amazon staff can help me solve this problem, otherwise, my business will be greatly affected, and I may even lose my job!