Sales Price Wont update on detail page
I had an item on sale, and updated the sales price more than 72 hours ago. The sales price has updated in the product detail edit page but not on the product detail page. I am now loosing money as my item is still heavily discounted. Changing the regular price also isn't making an adjustment on the detail page. How do I get this fixed? How do I get reimbursed for amazon not updating my information fully?
Sales Price Wont update on detail page
I had an item on sale, and updated the sales price more than 72 hours ago. The sales price has updated in the product detail edit page but not on the product detail page. I am now loosing money as my item is still heavily discounted. Changing the regular price also isn't making an adjustment on the detail page. How do I get this fixed? How do I get reimbursed for amazon not updating my information fully?
30 replies
Seller_OvL8C4BJWiuS9
Amazon will not reimburse you. Are you saving your changes? Do you use any 3rd party apps?
Seller_XbpZ9KI6Xc8yr
Amazon is now saying this is because I have a pricing rule applied to this SKU. I have never set up any pricing rules and when I go to the "pricing rule" page there are zero rules applied o any of my ASINS. My item is continuing to sell but I am not making any money at this point with the sale price and they are not updating it. Please help!
@Topher_Amazon
CASE: 16047111051