Hello @Seller_y4dJ8RRgPnKGN,

Thank you for reaching out on the seller forums.

Seller_y4dJ8RRgPnKGN

I want to close my seller's account on Amazon!

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I see that you are actively seeking to close your selling account and you have concerns with the continuing charges on your credit card. I do understand that the lack of clarity in this situation is causing you frustration so I am here to take a look and provide solutions.

Seller_y4dJ8RRgPnKGN

There is no contact number.

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If you are signed up as an individual seller you will not have the option to contact support via phone. To request account closure, I suggest to select "help" in the upper right-hand corner of seller central. From there select "get help and resources". This will bring you to a page for you to create a case to request account closure. On the "get help" page select "my issue is not listed" and in the free text box, type "close my account" and you will receive a response via that case about your next steps.

Please note that there are account requirements to successfully close your store(s). I will list them below:

If you decide to permanently close your account, follow these steps:

• Fulfill any outstanding orders.

• Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.

• Wait until you have a zero balance in your account (your next disbursement or charge date).

• Resolve all of your transactions with buyers, including issuing any necessary refunds.

• Confirm that your bank account information on file is up-to-date to receive a final payment.

• Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.

• If you have Fulfillment by Amazon inventory, you must submit a request to either return or dispose all inventory before closing your account.

The information above can be found in this help page- Close your seller account

I suggest to review all of the details in that help page to understand how to close your account successfully.

Seller_y4dJ8RRgPnKGN

Also, they keep asking me to verify my account when I have already verified on numerous occasions!

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So you are aware, if your account is currently under review or deactivated, your account will not be eligible for closure until all outstanding issues have been addressed. Surrounding the verification requests, is this for the Inform Consumers Act or general verification?

I would like to continue supporting you through this. Once you have created the case to close your account, please post the case ID or screenshots of your issue here so I can monitor the situation. If you have any additional questions please continue to utilize this thread. The forums community and I are here to support you.

Wishing you the best,

LeviDylan