Not Recieving OTP on my Mobile
I am having an account since 1 x years. From last few months i am not recieving OTP on my mobile. I have an indiviual account. I also tried to change my mobile number even on three diffrent numbers, I got the same problem.
Not Recieving OTP on my Mobile
I am having an account since 1 x years. From last few months i am not recieving OTP on my mobile. I have an indiviual account. I also tried to change my mobile number even on three diffrent numbers, I got the same problem.
3 replies
Connor_Amazon
Hi @Seller_5449Epp7AUyx5
Connor from Amazon here, thanks for your question.
Have you confirmed your phone number is correct and not changed? Also, have you tried looking into your phone's settings to make sure our number isn't blocked from sending you messages? Sometimes certain mobile operators will also filter texts from numbers you don't receive messages from.
I'd say start with your settings and reach out to your phone provider to see if they have placed any flags on their end.
Respond back here if you still need assistance,
Connor
Seller_ItXJMbJLTRla4
hi can you receive OTP via your phone now? Thank yoy