Order ID: 701-1847311-2453838

I tried the 'request removal' and i get an instant refusal via AI/Bot

I spoke with Seller support and as expected got generic, unhelpful responses, who don't even bother to read a single thing I said

Somethings need a human with common sense/understanding (not seller support) to review things, that are very clear, like this

The feedback is simply 'still waiting to arrive'; however it was delivered, the tracking shows this, and the customer never asked for money back or did an A-Z claim so clearly they are happy/got the item

So I am not sure how a feedback that simply says 'still waiting to arrive' is a valid feedback, it is not feedback regarding my service or product, its simply a comment about Canada Post, I don't understand at all how that's allowed to stand.

Kindly remove it once you look into it you will see, it was delivered rather quickly with CP, they had a one business day delay (which they communicated in the tracking as you will see, by saying: "Delivery may be delayed due to transportation delay"

This is out of my hands, I am NOT Canada Post

So their feedback should be left for CP, not myself. Very simple and fair and clear to see. I paid extra to ensure someone in Newfoundland (I'm in Ontario) gets it on time, basically made no money on the order after amazon fees, and my reward is a 2 star review talking about shipping...

CP said they would get it by a certain date before I purchased the shipping, if they had a delay, again not sure how its fair a 2 star feedback gets dumped on me

I hope to hear back soon, and thanks