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Seller_Qt23X1JVR9zkm

A to Z claim

Item delivered 64 days ago and customer says order is defective

So why Amazon immediately refunded the customer and charged me account. When there already been over 64days

and my return and refund policy is for 30Days

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2 replies
Tags:Product authenticity
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Seller_Qt23X1JVR9zkm

A to Z claim

Item delivered 64 days ago and customer says order is defective

So why Amazon immediately refunded the customer and charged me account. When there already been over 64days

and my return and refund policy is for 30Days

Tags:Product authenticity
00
6 views
2 replies
Reply
2 replies
user profile
Roberto_Amazon

Hello! @Seller_Qt23X1JVR9zkm

This is Roberto. Thank you for using the Forums, I am sorry you have to deal with this.

Can you please provide me the Order ID?

Regards,

00
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user profile
Seller_Qt23X1JVR9zkm

A to Z claim

Item delivered 64 days ago and customer says order is defective

So why Amazon immediately refunded the customer and charged me account. When there already been over 64days

and my return and refund policy is for 30Days

6 views
2 replies
Tags:Product authenticity
00
Reply
user profile
Seller_Qt23X1JVR9zkm

A to Z claim

Item delivered 64 days ago and customer says order is defective

So why Amazon immediately refunded the customer and charged me account. When there already been over 64days

and my return and refund policy is for 30Days

Tags:Product authenticity
00
6 views
2 replies
Reply
user profile

A to Z claim

by Seller_Qt23X1JVR9zkm

Item delivered 64 days ago and customer says order is defective

So why Amazon immediately refunded the customer and charged me account. When there already been over 64days

and my return and refund policy is for 30Days

Tags:Product authenticity
00
6 views
2 replies
Reply
2 replies
2 replies
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Roberto_Amazon

Hello! @Seller_Qt23X1JVR9zkm

This is Roberto. Thank you for using the Forums, I am sorry you have to deal with this.

Can you please provide me the Order ID?

Regards,

00
Follow this discussion to be notified of new activity
user profile
Roberto_Amazon

Hello! @Seller_Qt23X1JVR9zkm

This is Roberto. Thank you for using the Forums, I am sorry you have to deal with this.

Can you please provide me the Order ID?

Regards,

00
user profile
Roberto_Amazon

Hello! @Seller_Qt23X1JVR9zkm

This is Roberto. Thank you for using the Forums, I am sorry you have to deal with this.

Can you please provide me the Order ID?

Regards,

00
Reply
Follow this discussion to be notified of new activity