Coupon ERROR since the coupons page was updated
Since the coupon page was updated, all of my coupons have this error and they are not running.
When I click edit, no error shows up.
And no, I don't have overlapping coupons.
I make them in mostly the same way for years...
No idea how should I fix this error... Any tips?
Coupon ERROR since the coupons page was updated
Since the coupon page was updated, all of my coupons have this error and they are not running.
When I click edit, no error shows up.
And no, I don't have overlapping coupons.
I make them in mostly the same way for years...
No idea how should I fix this error... Any tips?
7 replies
Tatiana_Amazon
Hi @Seller_aBKCcQ5Srh4Xh,
I wanted to check in here and see if you have reached out to seller support for help with these coupon errors yet. They will be able to take a closer look and help troubleshoot the issue.
If you have already reached out to seller support and still need help, go ahead and reply with the case ID here.
Tatiana
Seller_n1mh65Ij2NT7L
Yeah, I'm re-running the same coupons, or trying, and they run for a while then fail. The coupons aren't showing up on the product page. All we did is change the dates to run it and the title but now they fail. NEEDS ATTENTION. At least they could say what is wrong. I can't find anything.
