Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussionsGroups
ForumsHomeDiscussionsGroups
imgSign in
user profile
Seller_EBnxLUV4wTRh7

Invalid Credit Card but money was withdrawn off account

Good Morning

I set up my business credit card (Visa) no issue.

It deducted two charges from my account.

Several days later I get credit card invalid.

However, logging a ticket for support /does not work/ All support keeps doing is sending me generic template copies about setting up cards, not reading that money has been deducted already, and then closing the ticket before I can reply.

Please assist

238 views
5 replies
Account setup
Tags:Credit card
10
Reply
user profile
Seller_EBnxLUV4wTRh7

Invalid Credit Card but money was withdrawn off account

Good Morning

I set up my business credit card (Visa) no issue.

It deducted two charges from my account.

Several days later I get credit card invalid.

However, logging a ticket for support /does not work/ All support keeps doing is sending me generic template copies about setting up cards, not reading that money has been deducted already, and then closing the ticket before I can reply.

Please assist

Account setup
Tags:Credit card
10
238 views
5 replies
Reply
5 replies
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_EBnxLUV4wTRh7’s post

Amazon will take funds from a card that they will not recognize as acceptable to activate your selling account. Usually this will be due to seller using a debit card.

41
user profile
Micah_Amazon
In reply to: Seller_EBnxLUV4wTRh7’s post

Hello @Seller_EBnxLUV4wTRh7,

Thanks for your post. My apologies on the frustration that this may have caused. What @Seller_Hi7wbO2Kbo6blhas posted is correct and the most common issue for invalid credit cards in a sellers account.

Accepted credit cards

We accept the following credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

You cannot delete the credit or debit card that you designated as your primary payment method, but you can add a new card or select a different card from the list of cards you have entered in your seller account. You can also designate another card as your primary payment method, in order to delete your former primary payment method.

Please let me know if you have any additional questions. Make sure the card on file is a real credit card and not a debit card.

Let me know if you have additional questions. have a great weekend.

Cheers,

Micah

31
Follow this discussion to be notified of new activity
user profile
Seller_EBnxLUV4wTRh7

Invalid Credit Card but money was withdrawn off account

Good Morning

I set up my business credit card (Visa) no issue.

It deducted two charges from my account.

Several days later I get credit card invalid.

However, logging a ticket for support /does not work/ All support keeps doing is sending me generic template copies about setting up cards, not reading that money has been deducted already, and then closing the ticket before I can reply.

Please assist

238 views
5 replies
Account setup
Tags:Credit card
10
Reply
user profile
Seller_EBnxLUV4wTRh7

Invalid Credit Card but money was withdrawn off account

Good Morning

I set up my business credit card (Visa) no issue.

It deducted two charges from my account.

Several days later I get credit card invalid.

However, logging a ticket for support /does not work/ All support keeps doing is sending me generic template copies about setting up cards, not reading that money has been deducted already, and then closing the ticket before I can reply.

Please assist

Account setup
Tags:Credit card
10
238 views
5 replies
Reply
user profile

Invalid Credit Card but money was withdrawn off account

by Seller_EBnxLUV4wTRh7

Good Morning

I set up my business credit card (Visa) no issue.

It deducted two charges from my account.

Several days later I get credit card invalid.

However, logging a ticket for support /does not work/ All support keeps doing is sending me generic template copies about setting up cards, not reading that money has been deducted already, and then closing the ticket before I can reply.

Please assist

Account setup
Tags:Credit card
10
238 views
5 replies
Reply
5 replies
5 replies
Quick filters
Sort by
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_EBnxLUV4wTRh7’s post

Amazon will take funds from a card that they will not recognize as acceptable to activate your selling account. Usually this will be due to seller using a debit card.

41
user profile
Micah_Amazon
In reply to: Seller_EBnxLUV4wTRh7’s post

Hello @Seller_EBnxLUV4wTRh7,

Thanks for your post. My apologies on the frustration that this may have caused. What @Seller_Hi7wbO2Kbo6blhas posted is correct and the most common issue for invalid credit cards in a sellers account.

Accepted credit cards

We accept the following credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

You cannot delete the credit or debit card that you designated as your primary payment method, but you can add a new card or select a different card from the list of cards you have entered in your seller account. You can also designate another card as your primary payment method, in order to delete your former primary payment method.

Please let me know if you have any additional questions. Make sure the card on file is a real credit card and not a debit card.

Let me know if you have additional questions. have a great weekend.

Cheers,

Micah

31
Follow this discussion to be notified of new activity
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_EBnxLUV4wTRh7’s post

Amazon will take funds from a card that they will not recognize as acceptable to activate your selling account. Usually this will be due to seller using a debit card.

41
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_EBnxLUV4wTRh7’s post

Amazon will take funds from a card that they will not recognize as acceptable to activate your selling account. Usually this will be due to seller using a debit card.

41
Reply
user profile
Micah_Amazon
In reply to: Seller_EBnxLUV4wTRh7’s post

Hello @Seller_EBnxLUV4wTRh7,

Thanks for your post. My apologies on the frustration that this may have caused. What @Seller_Hi7wbO2Kbo6blhas posted is correct and the most common issue for invalid credit cards in a sellers account.

Accepted credit cards

We accept the following credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

You cannot delete the credit or debit card that you designated as your primary payment method, but you can add a new card or select a different card from the list of cards you have entered in your seller account. You can also designate another card as your primary payment method, in order to delete your former primary payment method.

Please let me know if you have any additional questions. Make sure the card on file is a real credit card and not a debit card.

Let me know if you have additional questions. have a great weekend.

Cheers,

Micah

31
user profile
Micah_Amazon
In reply to: Seller_EBnxLUV4wTRh7’s post

Hello @Seller_EBnxLUV4wTRh7,

Thanks for your post. My apologies on the frustration that this may have caused. What @Seller_Hi7wbO2Kbo6blhas posted is correct and the most common issue for invalid credit cards in a sellers account.

Accepted credit cards

We accept the following credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

You cannot delete the credit or debit card that you designated as your primary payment method, but you can add a new card or select a different card from the list of cards you have entered in your seller account. You can also designate another card as your primary payment method, in order to delete your former primary payment method.

Please let me know if you have any additional questions. Make sure the card on file is a real credit card and not a debit card.

Let me know if you have additional questions. have a great weekend.

Cheers,

Micah

31
Reply
Follow this discussion to be notified of new activity