Your Amazon seller account has been placed under temporary review. This review period will provide us time to confirm delivery of your recent seller-fulfilled orders. The review period should not exceed 30 days
Hello Amazon expert, I need your help. My Amazon account is a professional account created with Pakistani details. Last week, my Amazon seller account automatically went into review, and I received a message stating that it's temporarily under review. Most of my orders have been shipped, but a few are running late by 3 to 5 days. It has been 20 days since the review started, and I'm unsure about what to do next. Should I wait for another 10 days and then update the tracking information for the orders made during this review? Please guide me on what to do now. Should I wait or submit all order tracking information? My request to all of you is to guide me on how to solve this issue as soon as possible. Thanks in advance for your help.
Your Amazon seller account has been placed under temporary review. This review period will provide us time to confirm delivery of your recent seller-fulfilled orders. The review period should not exceed 30 days
Hello Amazon expert, I need your help. My Amazon account is a professional account created with Pakistani details. Last week, my Amazon seller account automatically went into review, and I received a message stating that it's temporarily under review. Most of my orders have been shipped, but a few are running late by 3 to 5 days. It has been 20 days since the review started, and I'm unsure about what to do next. Should I wait for another 10 days and then update the tracking information for the orders made during this review? Please guide me on what to do now. Should I wait or submit all order tracking information? My request to all of you is to guide me on how to solve this issue as soon as possible. Thanks in advance for your help.
2 replies
Seller_J46Ruz3VzvWCV
Well that isn't good. No doubt this is effecting your account and causing the review. I'd expect it to go on longer than 30 days.
Also ... I hope you didn't confirm shipment when these orders are still waiting to go out!
Tracking to suppose to be added to the order information in seller Central once you ship the items right away.
If you use Amazon Buy Postage it is done for you, but if not you should be doing that ASAP for each order that goes out the door.
You really need to learn about Amazon before you get suspended.
Atlas_Amazon
Hello @Seller_cibjkf4mfrYt8
Thank you for the information provided regarding the review that is currently ongoing for your account. I understand that you have provided tracking information for your orders up to this point and are looking to confirm if additional tracking needs to be submitted. While it is not required to submit the tracking details for the orders handled during the review period, if you would like to provide it as additional evidence, then you are able to do so through the account health page.
We recommend continuing to refer to the performance notifications and case log for additional messaging from our team regarding the completion of your review. If everything checks out as normal, our team will take steps to restore your information to an active status.
If you have any additional questions or concerns regarding this situation, continue to refer here for support.
Best,
Atlas
