AI review aggregation now appearing on images?
I’m noticing my images now include a new image generated by Amazon with an overlay of “key features based on reviews” using the AI aggregation of reviews. Despite our product having great reviews, this summary isn’t useful and based on sales performance since this showed up, shoppers are likely bouncing as the new image is inserted into the 2nd position. Anyone else seeing a negative impact with this change?
AI review aggregation now appearing on images?
I’m noticing my images now include a new image generated by Amazon with an overlay of “key features based on reviews” using the AI aggregation of reviews. Despite our product having great reviews, this summary isn’t useful and based on sales performance since this showed up, shoppers are likely bouncing as the new image is inserted into the 2nd position. Anyone else seeing a negative impact with this change?
1 reply
Glenn_Amazon
Hi there @Seller_if7VWRwO4viex,
Thank you for reaching out with your concerns with this new feature. I'm happy to take your feedback to our internal teams if you provide your most recent Seller Support Case or ASIN associated with this issue. Thank you for your understanding.
-Glenn
