Input the wrong dimensions and now the FBA fee is too high.
Newbie here trying to list my first product. I'm sure I must have made a mistake somewhere but I can't seem to edit my product info to reduce the FBA fee. Could anyone help?
Input the wrong dimensions and now the FBA fee is too high.
Newbie here trying to list my first product. I'm sure I must have made a mistake somewhere but I can't seem to edit my product info to reduce the FBA fee. Could anyone help?
1 reply
Sunnie_Amazon
Hello, @Seller_wDCdj5N3mInNl,
Thank you for your post. This is Sunnie, from Amazon.
The fees charged for your products depend on the item dimensions and volume. It is possible that these values are incorrect, causing the incorrect charges.
Please create a support case here, provide your ASINs/FNSKUs that need revision, and ask them to please complete a cubiscan to make all necessary corrections.
If you already did this but did not get the help you need, please share your Case ID in this thread, and I can follow up for you.
Regards,
Sunnie