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Seller_DB7bwQ7Vy8LNC

Compliance Request Stuck For Over A Month

I have two items that I submitted all the required documents on, but I have not received feedback from Amazon Compliance in over a month.

Is there any way to escalate these two items so that the Test Reports can be reviewed?

Both items are in full compliance, I just need someone to review them and approve please.

Thanks!

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Seller_DB7bwQ7Vy8LNC

Compliance Request Stuck For Over A Month

I have two items that I submitted all the required documents on, but I have not received feedback from Amazon Compliance in over a month.

Is there any way to escalate these two items so that the Test Reports can be reviewed?

Both items are in full compliance, I just need someone to review them and approve please.

Thanks!

20
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5 replies
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Seller_I8dDwg1IEHxJ2
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Unfortunately it seems like there is nothing we can do as sellers but wait.

I submitted multiple compliance requests within the last few months and some have just came up on 3 months now... I contacted Seller Support to see if there was an issue or anything, and they said they have no information on the compliance process and have no estimated completion time.

3 months delay is crazy and I've never had to wait this long before, so I think that there must be some serious issues within the compliance team right now.

00
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Manny_Amazon
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Hello @Seller_DB7bwQ7Vy8LNC,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

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Seller_DB7bwQ7Vy8LNC

Compliance Request Stuck For Over A Month

I have two items that I submitted all the required documents on, but I have not received feedback from Amazon Compliance in over a month.

Is there any way to escalate these two items so that the Test Reports can be reviewed?

Both items are in full compliance, I just need someone to review them and approve please.

Thanks!

30 views
5 replies
20
Reply
user profile
Seller_DB7bwQ7Vy8LNC

Compliance Request Stuck For Over A Month

I have two items that I submitted all the required documents on, but I have not received feedback from Amazon Compliance in over a month.

Is there any way to escalate these two items so that the Test Reports can be reviewed?

Both items are in full compliance, I just need someone to review them and approve please.

Thanks!

20
30 views
5 replies
Reply
user profile

Compliance Request Stuck For Over A Month

by Seller_DB7bwQ7Vy8LNC

I have two items that I submitted all the required documents on, but I have not received feedback from Amazon Compliance in over a month.

Is there any way to escalate these two items so that the Test Reports can be reviewed?

Both items are in full compliance, I just need someone to review them and approve please.

Thanks!

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Tags:Compliance
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Seller_I8dDwg1IEHxJ2
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Unfortunately it seems like there is nothing we can do as sellers but wait.

I submitted multiple compliance requests within the last few months and some have just came up on 3 months now... I contacted Seller Support to see if there was an issue or anything, and they said they have no information on the compliance process and have no estimated completion time.

3 months delay is crazy and I've never had to wait this long before, so I think that there must be some serious issues within the compliance team right now.

00
user profile
Manny_Amazon
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Hello @Seller_DB7bwQ7Vy8LNC,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
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user profile
Seller_I8dDwg1IEHxJ2
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Unfortunately it seems like there is nothing we can do as sellers but wait.

I submitted multiple compliance requests within the last few months and some have just came up on 3 months now... I contacted Seller Support to see if there was an issue or anything, and they said they have no information on the compliance process and have no estimated completion time.

3 months delay is crazy and I've never had to wait this long before, so I think that there must be some serious issues within the compliance team right now.

00
user profile
Seller_I8dDwg1IEHxJ2
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Unfortunately it seems like there is nothing we can do as sellers but wait.

I submitted multiple compliance requests within the last few months and some have just came up on 3 months now... I contacted Seller Support to see if there was an issue or anything, and they said they have no information on the compliance process and have no estimated completion time.

3 months delay is crazy and I've never had to wait this long before, so I think that there must be some serious issues within the compliance team right now.

00
Reply
user profile
Manny_Amazon
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Hello @Seller_DB7bwQ7Vy8LNC,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
user profile
Manny_Amazon
In reply to: Seller_DB7bwQ7Vy8LNC’s post

Hello @Seller_DB7bwQ7Vy8LNC,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
Reply
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