Need Help Finding Detailed Reason for Violation on Seller Account
Hello Amazon Seller Community,
I hope everyone is doing well. I'm reaching out because I recently encountered a policy violation on my Amazon seller account, and I'm having trouble locating the exact details of what caused the violation.
I have already checked my Performance Notifications and Account Health Dashboard, but the information provided there is somewhat general. I clicked on "Get more help" as suggested, but it didn't lead me to specific policy sections or actions that caused the violation.
Could someone please guide me on where I can find the exact reason for the violation? Specifically, I'm looking for:
Which specific Amazon policies were violated?
What actions or listings triggered these violations?
Understanding these details is crucial for me to take corrective actions and possibly appeal the decision. Any advice or pointers on where to locate this information within Seller Central would be greatly appreciated.
Thank you all in advance for your help and insights!
Need Help Finding Detailed Reason for Violation on Seller Account
Hello Amazon Seller Community,
I hope everyone is doing well. I'm reaching out because I recently encountered a policy violation on my Amazon seller account, and I'm having trouble locating the exact details of what caused the violation.
I have already checked my Performance Notifications and Account Health Dashboard, but the information provided there is somewhat general. I clicked on "Get more help" as suggested, but it didn't lead me to specific policy sections or actions that caused the violation.
Could someone please guide me on where I can find the exact reason for the violation? Specifically, I'm looking for:
Which specific Amazon policies were violated?
What actions or listings triggered these violations?
Understanding these details is crucial for me to take corrective actions and possibly appeal the decision. Any advice or pointers on where to locate this information within Seller Central would be greatly appreciated.
Thank you all in advance for your help and insights!
2 replies
Seller_kNAboD6kRgVt7
Unfortunately, Amazon is vague on purpose. They will not get specific for you.
If you post more about the issue, sometimes a seller who has had a similar experience can help you figure something out. What type of violation for example??
Stevie_Amazon
Hey there @YAL_IN_BABA_YEM_MAMA,
I hope this finds you well!
I understand you have questions regarding the suspension of your selling account.
Could someone please guide me on where I can find the exact reason for the violation? Specifically, I'm looking for:
Which specific Amazon policies were violated?
What actions or listings triggered these violations?
Generally, you will be sent a performance notification which provides you certain details about the policy violated. Did you receive one of these?
If you have any relevant case IDs, feel free to provide them in your reply and I will do my best to look into them here.
All the best,
Stevie.
