Repay Balance
HII
I HAVE NEGATIVE BALANCE 748$ AND IN THE PAYMENTS REPORT I SEE 0 AND I DONT HAVE AN OPTION TO PAY(Repay Balance). AMAZON SENDS TO ME THAT I HAVE TO PAY TO ACTIVE MY ACCOUNT BUT THE REPOTS SHOW ME 0 IN THE NEGATIVE BALANCE
Repay Balance
HII
I HAVE NEGATIVE BALANCE 748$ AND IN THE PAYMENTS REPORT I SEE 0 AND I DONT HAVE AN OPTION TO PAY(Repay Balance). AMAZON SENDS TO ME THAT I HAVE TO PAY TO ACTIVE MY ACCOUNT BUT THE REPOTS SHOW ME 0 IN THE NEGATIVE BALANCE
1 reply
Cade_Amazon
Hello @Seller_nfyXem1akPRAX,
Thank you for utilizing the seller forums.
As you have mentioned, I understand that you are not able to make payments to your negative balance due to not having the option to do so. For the seller forums community and I to better assist, I would like to ask you a couple of questions and share resources for you to utilize.
Have you received a performance notification or a case log containing information on how to make a payment? Is your charge method up to date in your seller central?
There are some repayment options in our available repayment options help page. I would recommend looking through this and see what your options are.
The seller forums community and I are here to help. If you have any questions or concerns, please reach out to us in this thread. I hope you have a wonderful day.
Best,
Cade