ODR RISED Due to Canada Post Strike
This is negative feedback due to the strike in Canada, the customer has received the parcel and I have been refunded in full but the impact on the ODR cannot be removed and is seriously affecting my shop! My store is at risk of being suspended and I have had to suspend sales.
Case ID: 16863015121
Case ID: 16898369121
Meanwhile a-z's reason ‘parcel not delivered’, the customer received a refund after the parcel was delivered. The customer is not willing to return the parcel and recharge the fee, not only lost the fee, ODRalso received the impact.
Order#: 701-5371235-4319457
Order#: 702-3665804-2413838
ODR RISED Due to Canada Post Strike
This is negative feedback due to the strike in Canada, the customer has received the parcel and I have been refunded in full but the impact on the ODR cannot be removed and is seriously affecting my shop! My store is at risk of being suspended and I have had to suspend sales.
Case ID: 16863015121
Case ID: 16898369121
Meanwhile a-z's reason ‘parcel not delivered’, the customer received a refund after the parcel was delivered. The customer is not willing to return the parcel and recharge the fee, not only lost the fee, ODRalso received the impact.
Order#: 701-5371235-4319457
Order#: 702-3665804-2413838
1 reply
Seller_y7W9ccUlauftE
ODR hits will disappear after they age out of the 60 day time period.
sellercentral.amazon.ca/performance/detail/customer-service
