Accidently Delete the shipments already been sent. How do I restore it?
The shipments were deleted by accident, there're 5 shipments and 1 of them is already received to the warehouse. How do I restore the deleted shipments? Will they be able to be shipped as normal? It's an international shipment and 3 of them are still on the way to the U.S. I've opened a case and the ended up not telling me what will happen to the shipment, and let my carrier go to carriercentral to make an appointment, but my carrier told me once I deleted the shipments, all the information related to the shipments will be expired. Can anyone tell me what will happen to the shipment and what I can do to restore it?
Accidently Delete the shipments already been sent. How do I restore it?
The shipments were deleted by accident, there're 5 shipments and 1 of them is already received to the warehouse. How do I restore the deleted shipments? Will they be able to be shipped as normal? It's an international shipment and 3 of them are still on the way to the U.S. I've opened a case and the ended up not telling me what will happen to the shipment, and let my carrier go to carriercentral to make an appointment, but my carrier told me once I deleted the shipments, all the information related to the shipments will be expired. Can anyone tell me what will happen to the shipment and what I can do to restore it?
2 replies
Topher_Amazon
Hi there @Seller_EnVsr0GBZQ4fV,
We've seen multiple instances of this throughout the years and often times sellers mention that their shipment still winds up being received in full once it arrives at the FC; you'll be able to peruse many similar and related threads here on forums. That said, I'd recommend creating a support case with your shipment ID and details so it can be monitored and reinstated if possible.
Topher