Action required for your listings of Class II Medical devices by Daryl_Amazon updated by moderator 4 months ago
Has anyone else had all of the listing deactivated one by one even after full compliance with the above directive? I added our MDEL and MDALL to every listing that was Class II and one by one they are all being pulled for restricted products, class Ii . Yes we know this that is why we added AS REQUESTED AND REQUIRED by amazon the information to every listing. Now I am stuck trying to appeal every product again after having done this for most of the products already once before. Is anyone else having this issue or are we unlucky and have done something wrong?
Action required for your listings of Class II Medical devices by Daryl_Amazon updated by moderator 4 months ago
Has anyone else had all of the listing deactivated one by one even after full compliance with the above directive? I added our MDEL and MDALL to every listing that was Class II and one by one they are all being pulled for restricted products, class Ii . Yes we know this that is why we added AS REQUESTED AND REQUIRED by amazon the information to every listing. Now I am stuck trying to appeal every product again after having done this for most of the products already once before. Is anyone else having this issue or are we unlucky and have done something wrong?
17 replies
Atlas_Amazon
Hello @Seller_VQQxkEWkOrxMA
Thank you for the information provided regarding the issues you have been seeing with your products. I understand that you are looking for more information regarding the issues that are occurring with your medical device listings. You mention having proactively added the required information to the listings, could you provide the specific case information associated to the appeals you are submitting? Did you appeal with any kind of documentation in addition to the information that has been uploaded?
We will want to take a further look into this specific issue and the messaging that is being communicated to you. Any other information or details you have on this situation should be provided to this thread for support.
Best,
Atlas
