Greetings @Seller_bbDw3HW0dNA4O,

Thank you for utilizing the Seller Forums.

Seller_bbDw3HW0dNA4O

Amazon does not accept my invoice even if it is original. What could be the reason? Can you help me?

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In terms of the invoices you are submitting, I would like to provide insight into the requirements for sourcing documentation. You will want to ensure your documents meet the following requirements prior to submission of copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
• Should demonstrate your product’s full supply chain
• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
• Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
• You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

If documents do not meet all of these requirements, they will not be accepted.

Seller_OvL8C4BJWiuS9

That it isn't from a valid supplier that Amazon approves.

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@Seller_OvL8C4BJWiuS9 has a great point here too, as the invoices you are providing could be from an unauthorized or unverifiable supplier.

If you would please provide further information on the reason you are submitting these documents, the Forums community and I can best support you.

All the best,

Stevie