Order delivered on time
When this order was placed, the estimated delivery was scheduled between October 30, 2024, and October 31, 2024. It is essential to note that the order was successfully delivered on October 31.
The seller informed the buyer but did not receive a response
Please see the order details and POD in the case ID 16580936321
Order delivered on time
When this order was placed, the estimated delivery was scheduled between October 30, 2024, and October 31, 2024. It is essential to note that the order was successfully delivered on October 31.
The seller informed the buyer but did not receive a response
Please see the order details and POD in the case ID 16580936321
5 replies
Danny_Amazon
Hello @Seller_Pc6hXOUCrDzz7- and thanks for the post!
From the context in the case, it appears you are seeking removal of a seller feedback comment?
As I review the information in that case, I do see the feedback comment is focused on the delivery experience. There are a couple situations where Amazon may strikethrough seller feedback comments specific to delivery, though these are in instances where Amazon completed the fulfillment on your behalf, or the order was shipped using a "Claims protected" label.
As this order appears to be fulfilled by merchant, can you advise if this shipment was arranged through Buy Shipping, using a Claims protected label?
Thanks in advance!
Danny
