Hi Sellers,

New compliance requirements for gas-fueled outdoor heating products listed on Amazon.ca are now live as of September 23, 2026. If you sell fire pots, outdoor fireplaces, or patio heaters powered by propane or natural gas, here's what you need to know — and what to do to keep your listings active. We'll notify you via Seller Central and email of any affected listings. Once you receive the notification, you must go to the Account Health dashboard and complete the actions listed below.

What Products Are Covered?

These requirements apply to gas-fueled outdoor heating products designed for patios, decks, gardens, and backyards, including:

• Fire pots and outdoor fireplaces — must comply with CSA 2.41 / ANSI Z21.97
• Outdoor patio heaters — must comply with CSA 2.37 / ANSI Z83.26

What You Need to Do

Work with an authorized TIC provider. Your products must be verified through an Amazon-authorized third-party testing, inspection, and certification (TIC) service provider. They'll submit compliance documents on your behalf — you won't submit them directly to Amazon.

Already have a Certificate of Compliance (CoC)? You can submit it to an authorized TIC provider for review. Your CoC must be from an ISO 17025-accredited laboratory and show a result of "Pass" or "Not applicable." If you don't have one, the TIC provider can conduct the necessary testing for you. Note: Amazon maintains a list of suspended validation labs — make sure your lab isn't on it.

Product Testing At least one gas-fueled patio heater and one fire pot must complete certification and labeling verification, including warning labels, rating plate, and markings, to confirm compliance with the applicable standard. Over and above this, the same gas-fueled patio heater must undergo mandatory testing per Clause 5.18 (Manifold and Control Assembly Capacity) and Clause 5.22 (Appliance Stability) of CSA 2.37/ANSI Z83.26. This applies even if you have already submitted documents. Each gas-fueled outdoor heating product ASIN model requires its own testing or validation. Work with your TIC to determine sample requirements, testing, and submission of compliance results.

Update your product detail pages to include a model, part, or item number and a manufacturer or brand name. You can do this from Manage Your Products.

Your product images must show all sides of the product, hazard warnings (e.g., carbon monoxide hazard labels), and compliance markings (such as UL, CSA, or ETL marks).

⚠️ Non-compliant listings may be deactivated immediately and won't be reactivated until compliant documentation is submitted through the TIC process. Amazon also conducts periodic and random surveillance testing, so staying compliant is an ongoing responsibility. Non-compliance may also result in further action per the Amazon Services Business Solutions Agreement.

Where Can You Learn More?

• How to Initiate a Testing or Verification in Account Health Dashboard – Video walkthrough to help you understand Direct Product Validation requirements
• Third-Party Testing, Inspection, and Certification Services— How the TIC process works and how to find an authorized provider
• Account Health — Check your product policy compliance status
• Suspended Validation Labs — Verify your testing lab isn't on the suspended list
• Restricted Products — Additional product restriction details
• Remove Inventory Overview — If you need to remove non-compliant inventory from fulfilment centres
• Fix Stranded Inventory — Resolve listing issues for stranded products
• Service Provider Network — Find compliance service providers to help with testing and certification

💬 Questions? Let's Talk!

We know compliance updates require time and attention, but these requirements are in place to help ensure customer safety and maintain a trustworthy marketplace for everyone.

💬 Do you sell fire pots, fireplaces, or patio heaters? How are you preparing for these changes?

💬 Have you gone through the TIC process before? Share tips for sellers who are new to it!

💬 What questions do you have about the new requirements?

Drop your thoughts below — we're here to help! 👇