Hello Amazon Selling Partner Support,

I respectfully request that Case ID: 20994926101 be escalated to the appropriate Brand Applications team for a comprehensive manual review.

I appreciate the time that has been taken to review this application. However, I remain unable to understand what specific requirement is preventing approval.

Throughout the review process, the stated reasons for declining this application have changed significantly.

Initially, the application was declined due to alleged "potential document alterations." After I clarified that the submitted invoice is the original wholesale invoice issued directly by Chens Enterprises Corporation and requested that Amazon verify the documentation directly with the supplier, that concern was no longer referenced.

The latest response now simply states that the documentation "did not pass review" without identifying any specific deficiency.

The documentation submitted consists of:

• An original wholesale invoice issued by Chens Enterprises Corporation to 16209009 Canada Inc.

• An official supplier verification letter confirming the invoice, products purchased, quantities purchased, and business relationship.

The same supplier has already been successfully accepted on this seller account. Documentation issued by Chens Enterprises Corporation has previously been accepted by Amazon in support of successful Grocery category approval and SAMYANG brand approval.

The supplier remains fully willing to verify:

• Invoice SI198198

• The authenticity of the invoice

• The products supplied

• The quantities purchased

• The transaction

• The business relationship

• The supply chain

I am not requesting an exception to Amazon policy, nor am I requesting approval without review.

I am respectfully requesting only two things:

1. That this application be reviewed manually by the appropriate Brand Applications team.

2. If the documentation is still considered insufficient, that the specific deficiency be identified so that it may be properly addressed.

At present, I have received multiple different reasons for rejection, followed by a generic response with no explanation. Without understanding what requirement remains unmet, it is impossible to provide additional documentation or corrective action.

Thank you for your time and consideration.