Cant Get A Brand Approval For Moleskine When I Ordered From Moleskine Themselves
Amazon seems like its increasingly become an awful place to do business, it feels impossible to get a brand approval!
I bought from Moleskine themselves & submitted what they provided me to Amazon, I showed a photo of the web invoice & circled all the parts that Amazon lists as a requirement. Despite that, Amazon still denies me time & time again. I'm resubmitted this like 20 times.
Like I am actually on the verge of going insane, this is utter bull**** & feels so anti-competitive & monopolistic. Amazon is killing independent seller competition on the platform & its resulting in higher prices for consumers. I followed all Amazon's rules & purchased products directly from the source. There is no justifiable reason why Amazon should be denying me.
If I'm not approved I'll be filing reports to multiple government agencies about this anti-competitive behavior. Amazon should not be allowed to receive the protections of being a "third party service provider" while simultaneously having such harsh approval requirements. I will argue to regulators that Amazon by requiring approvals should be treated as a publisher & be held completely liable for anything sold on the platform because this is bull****! I shouldn't have to beg & plead with the approvals team just for a chance to make money online. Especially when Amazon uses us independent sellers as a legal crutch to absolve themselves from liability.
Amazon shouldn't get it both ways. Either a free & open platform or a locked down platform with absolute legal liability, not this anti-competitive middle ground where Amazon gets to screw over everyone while facing no consequences.
Cant Get A Brand Approval For Moleskine When I Ordered From Moleskine Themselves
Amazon seems like its increasingly become an awful place to do business, it feels impossible to get a brand approval!
I bought from Moleskine themselves & submitted what they provided me to Amazon, I showed a photo of the web invoice & circled all the parts that Amazon lists as a requirement. Despite that, Amazon still denies me time & time again. I'm resubmitted this like 20 times.
Like I am actually on the verge of going insane, this is utter bull**** & feels so anti-competitive & monopolistic. Amazon is killing independent seller competition on the platform & its resulting in higher prices for consumers. I followed all Amazon's rules & purchased products directly from the source. There is no justifiable reason why Amazon should be denying me.
If I'm not approved I'll be filing reports to multiple government agencies about this anti-competitive behavior. Amazon should not be allowed to receive the protections of being a "third party service provider" while simultaneously having such harsh approval requirements. I will argue to regulators that Amazon by requiring approvals should be treated as a publisher & be held completely liable for anything sold on the platform because this is bull****! I shouldn't have to beg & plead with the approvals team just for a chance to make money online. Especially when Amazon uses us independent sellers as a legal crutch to absolve themselves from liability.
Amazon shouldn't get it both ways. Either a free & open platform or a locked down platform with absolute legal liability, not this anti-competitive middle ground where Amazon gets to screw over everyone while facing no consequences.
8 replies
Seller_LBNcwL9dKwXun
Brand approval from B2B is hard enough let alone if it's from the moleskin B2C website. B2C transactions are unlikely to be ungated per Amazon's policies as it's not typically an invoice, but an order confirmation or receipt. If you ordered B2B from Moleskin, ask them for an invoice and try submitting that.
Ana_Amazon
Hi @Seller_v1oiyyepbCjch
My name is Ana from the community manager team. Thank you for sharing your experience with us. I can see you're incredibly frustrated after 20 attempts to get approval for Moleskine products, and I understand how discouraging this must feel.
While you purchased directly from Moleskine, Amazon's brand approval process requires documentation that demonstrates a wholesale supply chain relationship - not retail consumer purchases (B2C, as mentioned by
@Seller_LBNcwL9dKwXun) Here's what this typically means:
- Web invoices from consumer-facing websites (even the brand's own site) often don't meet Amazon's requirements
- Amazon needs formal invoices from authorized distributors or wholesalers that show you're purchasing for resale purposes
- Retail receipts or consumer order confirmations are generally not accepted, even if they're from the brand itself
I understand your frustration with the approval process. These requirements exist to protect customers from counterfeit products and ensure product authenticity. While it may feel restrictive, the goal is to verify legitimate supply chains - which actually protects sellers like you who source authentically.
Could you please share a case ID here so I can investigate further?
Regards,
Ana
