Can't get a security ACCESS notification on my phone PLEASE HELP!
Can't get a security notification on my phone
So I am trying to set up my account and when I try to add a deposit method it tells me
For your security, approve the notification sent to:
Mobile number
and it is my phone number and I have received many OTPs on it and it works fine but it is not working for the notification I don't know why.
and I have talked to many agents and they couldn't resolve it. they even asked me if my carrier was blocking short codes and I checked and it was not blocked it works fine.
all they tell me is the Internal team is working on it
what should I do now? please I need this resolved ASAP
Can't get a security ACCESS notification on my phone PLEASE HELP!
Can't get a security notification on my phone
So I am trying to set up my account and when I try to add a deposit method it tells me
For your security, approve the notification sent to:
Mobile number
and it is my phone number and I have received many OTPs on it and it works fine but it is not working for the notification I don't know why.
and I have talked to many agents and they couldn't resolve it. they even asked me if my carrier was blocking short codes and I checked and it was not blocked it works fine.
all they tell me is the Internal team is working on it
what should I do now? please I need this resolved ASAP
1 reply
Christine_Amazon
Hello @Seller_KHhgFDq9LsjvP
We are closing this thread.
Create only one thread per question.
Creating multiple threads for the same question causes confusion and interruptions in the forums, which may take longer to get the answer you're looking for.
You can continue the discussion at the link posted below.
i can't get access notifcation to my phone when i try to get into deposit method PLEASE HELP!
Sincerely,
Christine
