MISSING PACKAGES?
When the package arrived, not only one buyer claimed right away
" the package showed arrived but he / she didn't see it. would like to get REFUND."
This is not happening on one buyers... many ... especial this year, 2025
Before buyers will contact us if he "really can't see it", they will co-opperate with us. Like contact with the shipping carrier, check the shipping label to confirm the address or try to find out.
But a lot of scammers will just say, can't see it and want the refund.
Question.... Will Amazon stop this situation? Too often and too much time spending on those scammers.
MISSING PACKAGES?
When the package arrived, not only one buyer claimed right away
" the package showed arrived but he / she didn't see it. would like to get REFUND."
This is not happening on one buyers... many ... especial this year, 2025
Before buyers will contact us if he "really can't see it", they will co-opperate with us. Like contact with the shipping carrier, check the shipping label to confirm the address or try to find out.
But a lot of scammers will just say, can't see it and want the refund.
Question.... Will Amazon stop this situation? Too often and too much time spending on those scammers.
1 reply
Seller_dotifYADa0BWY
This is what we have resorted to in these cases, we message the customer after they immediately request the refund:
Please note we file police reports for all stolen package claims received with your local PD. We take theft seriously so that we can protect our customers. Once confirmation is received that your package was stolen, we will proceed to to the next step in addressing this situation. Thanks.
Miraculously, the package is found. This has worked everytime.
