I have had 60 items be destroyed by Amazon when I have it set to return to me
I had talked to someone at Amazon and we had put a stop to the remaining 30 after we’ve noticed that it was getting destroyed and was but nothing. I don’t know why these people think that they can just destroy items as a default, steal my items and destroy them, but I am ticked off and it is almost impossible to talk to a person. I think I might just go down to the closest warehouse myself. thousands, now that they owe me maybe 10 this is criminal activity. And now they’ve cancelled my account because they can’t charge me for it.
I have had 60 items be destroyed by Amazon when I have it set to return to me
I had talked to someone at Amazon and we had put a stop to the remaining 30 after we’ve noticed that it was getting destroyed and was but nothing. I don’t know why these people think that they can just destroy items as a default, steal my items and destroy them, but I am ticked off and it is almost impossible to talk to a person. I think I might just go down to the closest warehouse myself. thousands, now that they owe me maybe 10 this is criminal activity. And now they’ve cancelled my account because they can’t charge me for it.
10 replies
Angie_Amazon
Hi @Seller_oytPcY72GCa1k,
If you like I can take a look into your situation, for this, please share the latest case ID with seller support.
— Angie
Seller_oehN5MV4Jp1Bf
I had this happen to me as well back in Oct 2025. I think Amazon changed their default setting and you need to change it back. Go to "Setting" icon (looks like a gear) at the top right of the seller central website. Then click on "Fulfillment by Amazon". Go to the "Automated unfulfillable settings" and/or "Automated fulfillable settings" and click "Edit". Change the setting to "Return".
Seller_1JtWN7OO6rhPF
Same happened to us
Amazon destroyed inventory despite the removal order settings clearly being set to AUTOMATED REMOVAl, and NOT disposal
