Remaining refund was issued WITHOUT A-to-z case
I have NOT issued refund of 441.21 CAD which amount to 20% restocking fee.
Buyer opened A-to-z case, three times and all closed in seller's favor. April 7, April 8 and April 14th.
However on May 17th, Amazon arbitrarily issued remaining refund of 441.21 CAD without A-to-z case being re-opened and deprived seller of any opportunity to represent the case.
How is that Amazon can issue refund on its whim without A-to-z case being opened?
Remaining refund was issued WITHOUT A-to-z case
I have NOT issued refund of 441.21 CAD which amount to 20% restocking fee.
Buyer opened A-to-z case, three times and all closed in seller's favor. April 7, April 8 and April 14th.
However on May 17th, Amazon arbitrarily issued remaining refund of 441.21 CAD without A-to-z case being re-opened and deprived seller of any opportunity to represent the case.
How is that Amazon can issue refund on its whim without A-to-z case being opened?
1 reply
Seller_F0vWfrwVpZ8w6
Case ID is 17752957931
Can Amazon rep assist with the case?
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