Listing Still Not Reinstated After 6 Cases – SDS Confirms Product Is Not a Drug
I am requesting assistance regarding ASIN B0FLQJTBPH, which I want to have reinstated on Amazon.ca.
I have opened 6 separate cases, but the issue still has not been resolved. The listing was flagged due to potential FDA drug or prescription ingredient concerns. However, I have already provided the official Safety Data Sheet (SDS) which clearly confirms that the product is not a drug and does not contain any prescription or pharmaceutical ingredients.
Despite submitting this documentation multiple times, the listing has still not been reinstated on Amazon.ca, and no clear resolution has been provided. This situation is causing significant financial loss for my business.
I respectfully request that the appropriate team review ASIN B0FLQJTBPH and reinstate the listing on Amazon.ca as soon as possible.
Listing Still Not Reinstated After 6 Cases – SDS Confirms Product Is Not a Drug
I am requesting assistance regarding ASIN B0FLQJTBPH, which I want to have reinstated on Amazon.ca.
I have opened 6 separate cases, but the issue still has not been resolved. The listing was flagged due to potential FDA drug or prescription ingredient concerns. However, I have already provided the official Safety Data Sheet (SDS) which clearly confirms that the product is not a drug and does not contain any prescription or pharmaceutical ingredients.
Despite submitting this documentation multiple times, the listing has still not been reinstated on Amazon.ca, and no clear resolution has been provided. This situation is causing significant financial loss for my business.
I respectfully request that the appropriate team review ASIN B0FLQJTBPH and reinstate the listing on Amazon.ca as soon as possible.
17 replies
Dougal_Amazon
Hello @Seller_PXUdiGbudIZTh,
My name is Dougal from the Community Manager Team and I would be happy to assist wherever I am able. If you can include at least 1 case ID of the 6 you mentioned here, I can review and see where I can help.
Please also note that this is the Seller Forums and primarily a Seller to Seller community. Seller Support does not engage in the Seller Forums and Community Managers like myself need to see the steps you have taken already before we can escalate your issue further. Providing a case ID allows us to dive into the specific issue without you needing to share any proprietary information on the public forums.
Looking forward to assisting wherever I am able.
Best, Dougal
