section 3 amazon they keep saying we don't have enough information
Hi there,
I submitted all the information authorization letter, voices ,receipts,Id contract with the supplier, information for the supplier ,everything you can think of but they keep saying we don't have enough information. Can you please help understanding why are they rejecting everything all the documents are clear information contacts emails everything communication with the supplier business license I submitted everything for the asins below. The Asins are bundles so you don't get them like that from the supplier I buy boxes and make bundles from two products into one asin so it doesn't come together. I make the bundle I open each box and put two different products together. Another issue that I made typo error for the rolling machine there is no size for 78 mm it comes only in 79 mm. Please help me I provided everything needed didn't miss anything, what can I do to solve the problem? I will stop selling that Raw brand and other option if they don't active my account I want to close it because they put me in a circle and I don't know what to do!
Hello Dheyaa/True Canadian Supplier ,
Your Amazon Seller account Hello Dheyaa/True Canadian Supplier ,
Your Amazon Seller account has been deactivated and your listings have been removed in accordance with Section 3 of the Amazon Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address the following concerns. Why is this happening? You have items listed against an ASIN that is mis-branded, and is infringing on a third party’s rights. This is a violation of our policies. In addition, there are pre-approval requirements to sell the brand listed below. In order to ensure that customers can shop with confidence on Amazon, we may require sellers to obtain additional approval to list certain products and brands.
Hello Dheyaa/True Canadian Supplier,
We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. You must address the following concerns:
The information you provided does not include the items listed immediately below.
ASIN: B0DC9MJL4N
Title: Raw classic single 300s 1 1/4 pack of two "2" packs with one Raw Roller Machine 78mm
ASIN: B0DC95XHR8
Title: Raw classic single 300s 1 1/4 78mm three packs "3" with one Raw Roller Machine 78mm
ASIN: B0DC9D3CJR
Title: Raw classic single 300s 1 1/4 78mm four packs "4" with one Raw Roller Machine 78mm
ASIN: B0CSLK1VZF
Title: Raw Black king size Slim half 25 pack, Raw Organic king size Slim half 25 pack, box of 50 pack
has been deactivated and your listings have been removed in accordance with Section 3 of the Amazon Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address the following concerns. Why is this happening? You have items listed against an ASIN that is mis-branded, and is infringing on a third party’s rights. This is a violation of our policies. In addition, there are pre-approval requirements to sell the brand listed below. In order to ensure that customers can shop with confidence on Amazon, we may require sellers to obtain additional approval to list certain products and brands.
Hello Dheyaa/True Canadian Supplier,
We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. You must address the following concerns:
The information you provided does not include the items listed immediately below.
ASIN: B0DC9MJL4N
Title: Raw classic single 300s 1 1/4 pack of two "2" packs with one Raw Roller Machine 78mm
ASIN: B0DC95XHR8
Title: Raw classic single 300s 1 1/4 78mm three packs "3" with one Raw Roller Machine 78mm
ASIN: B0DC9D3CJR
Title: Raw classic single 300s 1 1/4 78mm four packs "4" with one Raw Roller Machine 78mm
ASIN: B0CSLK1VZF
Title: Raw Black king size Slim half 25 pack, Raw Organic king size Slim half 25 pack, box of 50 pack
section 3 amazon they keep saying we don't have enough information
Hi there,
I submitted all the information authorization letter, voices ,receipts,Id contract with the supplier, information for the supplier ,everything you can think of but they keep saying we don't have enough information. Can you please help understanding why are they rejecting everything all the documents are clear information contacts emails everything communication with the supplier business license I submitted everything for the asins below. The Asins are bundles so you don't get them like that from the supplier I buy boxes and make bundles from two products into one asin so it doesn't come together. I make the bundle I open each box and put two different products together. Another issue that I made typo error for the rolling machine there is no size for 78 mm it comes only in 79 mm. Please help me I provided everything needed didn't miss anything, what can I do to solve the problem? I will stop selling that Raw brand and other option if they don't active my account I want to close it because they put me in a circle and I don't know what to do!
Hello Dheyaa/True Canadian Supplier ,
Your Amazon Seller account Hello Dheyaa/True Canadian Supplier ,
Your Amazon Seller account has been deactivated and your listings have been removed in accordance with Section 3 of the Amazon Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address the following concerns. Why is this happening? You have items listed against an ASIN that is mis-branded, and is infringing on a third party’s rights. This is a violation of our policies. In addition, there are pre-approval requirements to sell the brand listed below. In order to ensure that customers can shop with confidence on Amazon, we may require sellers to obtain additional approval to list certain products and brands.
Hello Dheyaa/True Canadian Supplier,
We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. You must address the following concerns:
The information you provided does not include the items listed immediately below.
ASIN: B0DC9MJL4N
Title: Raw classic single 300s 1 1/4 pack of two "2" packs with one Raw Roller Machine 78mm
ASIN: B0DC95XHR8
Title: Raw classic single 300s 1 1/4 78mm three packs "3" with one Raw Roller Machine 78mm
ASIN: B0DC9D3CJR
Title: Raw classic single 300s 1 1/4 78mm four packs "4" with one Raw Roller Machine 78mm
ASIN: B0CSLK1VZF
Title: Raw Black king size Slim half 25 pack, Raw Organic king size Slim half 25 pack, box of 50 pack
has been deactivated and your listings have been removed in accordance with Section 3 of the Amazon Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address the following concerns. Why is this happening? You have items listed against an ASIN that is mis-branded, and is infringing on a third party’s rights. This is a violation of our policies. In addition, there are pre-approval requirements to sell the brand listed below. In order to ensure that customers can shop with confidence on Amazon, we may require sellers to obtain additional approval to list certain products and brands.
Hello Dheyaa/True Canadian Supplier,
We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. You must address the following concerns:
The information you provided does not include the items listed immediately below.
ASIN: B0DC9MJL4N
Title: Raw classic single 300s 1 1/4 pack of two "2" packs with one Raw Roller Machine 78mm
ASIN: B0DC95XHR8
Title: Raw classic single 300s 1 1/4 78mm three packs "3" with one Raw Roller Machine 78mm
ASIN: B0DC9D3CJR
Title: Raw classic single 300s 1 1/4 78mm four packs "4" with one Raw Roller Machine 78mm
ASIN: B0CSLK1VZF
Title: Raw Black king size Slim half 25 pack, Raw Organic king size Slim half 25 pack, box of 50 pack
1 reply
Emet_Amazon
Hello @Seller_ZRUxwjIRYZOK4
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
