Product Policy Compliance-button cell and coin batteries-When we provide documents requested on Amz. requirement, alway recieve the reply this like a robot
Hello,
We have reviewed all the documents provided for ASIN [B0F1YCM8BB]. However, we still have unmet compliance requirements.
If you are unable to fulfill your compliance requirements as outlined below, we will be unable to proceed further with the compliance validation and will remove your product.
Please be informed that the warning label images provided are not as per the regulations set forth by the (Public Law 117 - 171)
We would request you to provide the warning label images on ( packaging) as per the (Public Law 117 - 171).
• Product images as evidence of compliance with the following:
• Poison prevention packaging requirements (16 CFR Part 1700.15)
• Precautionary labeling statement requirements (Public Law 117-171)
For all other inquiries please get in touch with Seller Support assistance at :
https://sellercentral.amazon.com/help/hub/support.
Visit your Account Health Dashboard for more information about compliance documentation requirements and deadlines:
https://sellercentral.amazon.com/performance/dashboard
Please follow the steps below to upload your documentation
1. Go to the Performance tab and select Account Health.
2. Under Manage your compliance in the bottom right-hand corner, click Product compliance requests.
3. Click Add or appeal compliance for the product you’re taking action on.
4. To upload the documentation, drag and drop files, or browse to select files.
5. Click Submit to send your submission for our review.
For information on our compliance requirements and details on how to submit the documents, see our help page at https://sellercentral.amazon.com/help/hub/reference/external/GUBLQYWAJDBADUVK.
This case now will be closed but we welcome you to re-open this case as soon as you are able to provide the required compliance documents.
We appreciate your cooperation on this important matter and thank you for listing on Amazon.
-------------------------------------------------
We have several products using the same package. Some ASIN are approved but other rejected. Therefore, we provided several version images on the requirememt again, but always receive the above notice.
Can anyone advise us what kind of images we should provide? Your help will be appreciated.
Product Policy Compliance-button cell and coin batteries-When we provide documents requested on Amz. requirement, alway recieve the reply this like a robot
Hello,
We have reviewed all the documents provided for ASIN [B0F1YCM8BB]. However, we still have unmet compliance requirements.
If you are unable to fulfill your compliance requirements as outlined below, we will be unable to proceed further with the compliance validation and will remove your product.
Please be informed that the warning label images provided are not as per the regulations set forth by the (Public Law 117 - 171)
We would request you to provide the warning label images on ( packaging) as per the (Public Law 117 - 171).
• Product images as evidence of compliance with the following:
• Poison prevention packaging requirements (16 CFR Part 1700.15)
• Precautionary labeling statement requirements (Public Law 117-171)
For all other inquiries please get in touch with Seller Support assistance at :
https://sellercentral.amazon.com/help/hub/support.
Visit your Account Health Dashboard for more information about compliance documentation requirements and deadlines:
https://sellercentral.amazon.com/performance/dashboard
Please follow the steps below to upload your documentation
1. Go to the Performance tab and select Account Health.
2. Under Manage your compliance in the bottom right-hand corner, click Product compliance requests.
3. Click Add or appeal compliance for the product you’re taking action on.
4. To upload the documentation, drag and drop files, or browse to select files.
5. Click Submit to send your submission for our review.
For information on our compliance requirements and details on how to submit the documents, see our help page at https://sellercentral.amazon.com/help/hub/reference/external/GUBLQYWAJDBADUVK.
This case now will be closed but we welcome you to re-open this case as soon as you are able to provide the required compliance documents.
We appreciate your cooperation on this important matter and thank you for listing on Amazon.
-------------------------------------------------
We have several products using the same package. Some ASIN are approved but other rejected. Therefore, we provided several version images on the requirememt again, but always receive the above notice.
Can anyone advise us what kind of images we should provide? Your help will be appreciated.
2 replies
Seller_7LrAV0m5llaI7
As Public Law 117 - 171 is a US requirement, you may have better luck in the USA marketplace forum. This is Canada.
Manny_Amazon
Hello @Seller_KCelVkgKrWROG,
Thanks for posting here. Please provide your compliance case ID that is related to this, and I'll review to see what options exist for escalation.
Regards,
- Manny