Compliance Requirements for children's Toys
The detail page of my product was previously removed due to not submitting a test report in time.
Now the test report is finished, and I have submitted it, but the reason for rejection is inconsistent or missing age attributes. But I consulted seller support and they said my age attribute is correct in product detail page. How else can I modify it to meet this requirement?
@Jurgen_Amazon @Josh_Amazon
Compliance Requirements for children's Toys
The detail page of my product was previously removed due to not submitting a test report in time.
Now the test report is finished, and I have submitted it, but the reason for rejection is inconsistent or missing age attributes. But I consulted seller support and they said my age attribute is correct in product detail page. How else can I modify it to meet this requirement?
@Jurgen_Amazon @Josh_Amazon
2 replies
Seller_dotifYADa0BWY
Does your test report show the recomended age range of the user for the product?
Christine_Amazon
Hello @Seller_mtjBf17DJUxWg
This is Christine from Amazon Forums.
I would like to ask you if the issue persists?
If so you can please provide us with the ASIN and the case ID with Seller Support team.
Hope you have a great weekend.
Christine.