Hello everyone,

My Amazon seller account was deactivated and I submitted an appeal. The automatic emails instruct me to use the “View appeal” or “Reactivate your account” workflow in Account Health, but no appeal or document upload option appears anywhere in Seller Central. They want me to upload some documents for verification purposes but there is no link opened where I can upload the documents. I have all the documents ready to upload. I tried to go open support cases they are being closed without resolution and redirected back to Account Health.

Has anyone experienced this missing appeal/upload workflow issue before, and how was it resolved? Please help me resolve this issue.

Thank you!