Ask Amazon: Unfulfillable Removable Settings
Hello Forums Community,
We have been noticing a lot of requests lately of how some of you are unable to set up a Canadian address for your unfulfillable removal settings. This can cause loss of inventory and overall a negative experience.
If you are one of those sellers being affected by this situation, please reply back to this thread and we can assist you on adjusting them for you.
Ask Amazon: Unfulfillable Removable Settings
Hello Forums Community,
We have been noticing a lot of requests lately of how some of you are unable to set up a Canadian address for your unfulfillable removal settings. This can cause loss of inventory and overall a negative experience.
If you are one of those sellers being affected by this situation, please reply back to this thread and we can assist you on adjusting them for you.
19 replies
Seller_3ZJV2gzkLxXxF
Hello Ricardo, I am currently unable to set Canada as my automated unfulfillable removal address. Could you please take a look at my account ? Thank you.
Ricardo_Amazon
Hello @Seller_3ZJV2gzkLxXxF,
Thanks for joining the event.
I've submitted the change. Please check and let me know if it worked.
Ricardo
Seller_3ZJV2gzkLxXxF
Thank you so much for your help – it worked!
I have a follow-up question out of curiosity: Is it possible for a seller to modify the problematic parameter directly, without having to post on the Amazon Seller forums? If not, why the Amazon IT team isn't addressing the issue more urgently, especially since so many vendors seem to be affected by it?
Ricardo_Amazon
Hello @Seller_3ZJV2gzkLxXxF,
I am glad this worked.
I am currently working on a project that will enable sellers to use both US and CA addresses in their unfulfillable removal settings.
This won't be ready soon but I've seen this is a pain point for many sellers which is why I am trying to get this implemented.
Seller_1lyiMdiHD1wJJ
Hello @Ricardo_Amazon,
We are facing the same issue with automated return setting not available for Canada. Kindly help us too.
Seller_R9WesGvPFxipV
Are you going to address the Issues that multiple sellers are facing or your going to keep quite on this matter
Seller_hV0ryD0R7uKYw
We also are having this issue of not being able to select CA from our CA marketplace unfulfillable settings. Please help!
Seller_jkgvQBJxNl2UU
i have like 10 case id on this ......
im loosing 3000$ each week now .. because of this issue .... country in unfufillable cannot be change .. stuck to US ...
account create din canada ... sell in canada buyer in canada ... return in canada ... bussiness adress return adress location is in canada ...
simple all is in canada ....
