Amazon's standard policy is to allow one Seller Central account per seller. However, in certain cases of legitimate business needs, Amazon may permit sellers to operate multiple selling accounts, without prior approval. If one of these accounts violates an Amazon policy and is deactivated, this could affect the selling ability across all associated accounts.

To resolve this impact, the violation or violations that led to the deactivation of the original account must first be resolved individually. Only when the original account is reactivated, can the secondary account be reactivated.

Accounts can become associated in a few ways:

1. Access to another account, by the seller or their employees
2. Use of a third-party account management service
3. Creating a global account without completing ID verification in a different marketplace

To ensure your account is registered only in the country you wish to sell in, check the countries listed in the store dropdown menu. To do that click on the name of your store in the white bar to the right of the "Amazon Seller Central" logo. This dropdown menu will display all the countries you are currently registered.

When accessing international accounts, review the performance notifications for each marketplace to identify the reason for deactivation. Submit the necessary documentation to reactivate the account that caused the initial deactivation. Once the original account is reactivated, you can request the reactivation of the secondary account.

If you no longer wish to sell in a particular marketplace, you can access Settings, click on "Account Info" and then "Account Management" to request the closure of the unwanted account(s), but only after all associated accounts are active and in good standing.

If any of the above situations have occurred, the original account will need to be reactivated first. After that, you can request the reactivation of your secondary account.

If you have had another account or accessed another account, but no longer own the account or do not have permission to access it, submit an appeal with additional documents proving you are no longer the owner or have any relationship with that account, such as sales deeds, purchase or business transfer contracts, contract termination, and others.

If you are unable to identify the account that caused the deactivation and believe the suspension was made in error, file an appeal and confirm that the account does not belong to you. If it is not possible to confirm that the account is not yours, your account will not be reinstated and you will not be permitted to conduct business on Amazon in the future.

Refer to Amazon's help pages below for more information about multiple accounts on Amazon.

• Address a Multiple Account Policy violation
• Selling policies and seller code of conduct
• Amazon Global Selling

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Best,

-Roxy