Returned item
Hello everyone,
Not long ago a customer was reimbursed for a returned item. They have been paid and Amazon hasn't sent me the item back yet and, nor is it re-listed. I am trying to find out where it has gone, but I can't seem to locate where it is when I check in 'manage returns.' I use FBA, by the way, if that helps. Thanks for any advice.
Returned item
Hello everyone,
Not long ago a customer was reimbursed for a returned item. They have been paid and Amazon hasn't sent me the item back yet and, nor is it re-listed. I am trying to find out where it has gone, but I can't seem to locate where it is when I check in 'manage returns.' I use FBA, by the way, if that helps. Thanks for any advice.
2 replies
Ricardo_Amazon
Hello @Seller_opC3mc7rEdRXf,
Ricardo from Amazon here.
You can use the Customer Returns report available in Seller Central. Hope this information helps.
