All shipment enterly lost in YXU1
Case ID: 16909118491
Hello,
My shipment is completely lost in Amazon warehouse AGAIN !!! My first box was lost in Amazon warehouse and I opened many cases and support teams returned to me as " Investigation completed – shipment contents counted and confirmed". after a long time the shipment had been received by warehouse ( it was that FBA1877G5VDP)
Now I am facing same issue about my shipment "FBA18J1CF50V" the box hasn't been received almost 70 days and today I am seeing same thing in content page " Investigation completed – shipment contents counted and confirmed".
What is the purpose of this ? I don't really know what I should say...
Could you please help in this time to find my shipment? probably my products already has been trash.
Best Regards DEAR AMAZON
All shipment enterly lost in YXU1
Case ID: 16909118491
Hello,
My shipment is completely lost in Amazon warehouse AGAIN !!! My first box was lost in Amazon warehouse and I opened many cases and support teams returned to me as " Investigation completed – shipment contents counted and confirmed". after a long time the shipment had been received by warehouse ( it was that FBA1877G5VDP)
Now I am facing same issue about my shipment "FBA18J1CF50V" the box hasn't been received almost 70 days and today I am seeing same thing in content page " Investigation completed – shipment contents counted and confirmed".
What is the purpose of this ? I don't really know what I should say...
Could you please help in this time to find my shipment? probably my products already has been trash.
Best Regards DEAR AMAZON
4 replies
Ricardo_Amazon
Hello @Seller_dHNG4PrDTSCCE,
Ricardo from Amazon here.
First of all … Happy New Year!
I see the case you have provided is still pending review due to it's value. Once the case is resolved, and if it's resolution is not what you expect, feel free to reply back to this message.
