Amazon accepted an empty box as a customer return
Order 702-8287396-6550616 Amazon accepted a fraudulent return the item was stolen and an empty box was accepted as a return please reimburse and investigate the buyer for fraud
Amazon accepted an empty box as a customer return
Order 702-8287396-6550616 Amazon accepted a fraudulent return the item was stolen and an empty box was accepted as a return please reimburse and investigate the buyer for fraud
12 replies
Daryl_Amazon
Hey @Seller_arC8TW1rhcg6p,
I understand how frustrating and concerning it is when you suspect a fraudulent return has occurred. Dealing with potential fraud cases can be a stressful experience, and I empathize with your situation.
It seems like this is a complex issue that requires further investigation. Unfortunately, without more context or details about the specific case, it's difficult for me to provide a definitive resolution.
Were you able to escalate the situation through our seller support department? I don't see any related appeal claims to this order ID, without an appeal request, neither Ricardo nor any of my colleagues can intervene with an escalation request.
Daryl
