Amazon changes our prices arbitrarily
From time to time I receive low-price warnings, and when I check the affected items, then these products have random, way too low prices. Prices we did not send (I checked the logs). We also have no automatic (dynamic) repricing activated.
We are a bit helpless, since it seems to be impossible to find the root for this problem. All I can do is checking every price twice a week, and correct if necessary. Since our prices typically end of .90 or .95, I can see it right away is a price is not our price, like x.27 for example.
Someone with a similar experience? Any idea where to look for the cause?
Amazon changes our prices arbitrarily
From time to time I receive low-price warnings, and when I check the affected items, then these products have random, way too low prices. Prices we did not send (I checked the logs). We also have no automatic (dynamic) repricing activated.
We are a bit helpless, since it seems to be impossible to find the root for this problem. All I can do is checking every price twice a week, and correct if necessary. Since our prices typically end of .90 or .95, I can see it right away is a price is not our price, like x.27 for example.
Someone with a similar experience? Any idea where to look for the cause?
5 replies
Ricardo_Amazon
Hello @Seller_aKjpvLf9GNkXt,
Ricardo from Amazon here.
Have you tried deleting the pricing rules you have set up? Here is a help page on how to do that.
In case this continues to happen after deleting the pricing rule, please let me know so I can reach out to our Escalations team to review this.
