Hello everyone,

We are a new Amazon seller and recently launched a set of brand-new ASINs and sent them to FBA. According to Amazon’s policy, new sellers who create their first FBA shipment within 90 days of listing their first buyable ASIN are automatically enrolled in the FBA New Selection Programme, and eligible new ASINs should appear in the programme dashboard.

However, none of our new ASINs are showing as eligible in the FBA New Selection Programme, even though we have checked and confirmed we meet all requirements.

We have carefully verified all programme criteria:

✅ New professional seller account, FBA enabled

✅ All are new-to-FBA parent ASINs, never FBA before

✅ No used/media items, no piggybacking/used listings

✅ New seller automatic enrollment conditions satisfied

✅ No IPI requirement (new account with no IPI yet)

The only irregularity: right after we sent inventory to FBA, our account underwent a mandatory review, and all listings were system-removed temporarily. After account reinstatement, we relisted all ASINs. We believe this account verification + system-initiated listing removal (beyond our control) caused the system to fail to auto-enroll our ASINs into the New Selection Programme.

We built our pricing, inventory, and launch strategy based on the programme benefits (free monthly storage, free removals, free return processing). Missing these benefits has put our new product launch at a disadvantage.

Has anyone experienced the same issue: new account + account verification/listing removal → new ASINs not auto-enrolled in FBA New Selection?

We kindly request Amazon Seller Support / the FBA New Selection team to:

Verify that our ASINs are fully eligible for the programme;

Investigate if the account review/listing removal caused the auto-enrollment failure;

Reinstate the New Selection Programme benefits we should be entitled to.

Case ID: 20383619271

Thank you very much for your help.