Please help me with atoz
Hello
We sent our order numbered 702-4262882-0404254 to our customer
The customer received the order on January 22
The latest date it could be received was January 23
The customer's ATOS record was opened, a refund was given, the product remained with the customer
I received an e-mail on the same day, this situation would not affect my account health
I objected to the situation
My account health is currently at risk, I sent all my documents
You said my account health would not be affected, now my account health is affected
Why could this happen?
I sent the deliveries of Canada Post and Asendia cargo online, I also sent the invoice of the order
Please help me
best regards
Please help me with atoz
Hello
We sent our order numbered 702-4262882-0404254 to our customer
The customer received the order on January 22
The latest date it could be received was January 23
The customer's ATOS record was opened, a refund was given, the product remained with the customer
I received an e-mail on the same day, this situation would not affect my account health
I objected to the situation
My account health is currently at risk, I sent all my documents
You said my account health would not be affected, now my account health is affected
Why could this happen?
I sent the deliveries of Canada Post and Asendia cargo online, I also sent the invoice of the order
Please help me
best regards
1 reply
Atlas_Amazon
Hello @Seller_DEzoneNFgmxFF
I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.
Respectfully,
Atlas
